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Everything posted by Tesia

  1. I spent a few frustrating days with Meta Support getting two orders canceled that had been made on IG or FB (not sure which one). Once I got those orders canceled, I emailed the customers (fortunately, I knew both of them) and apologized. One was reordered from my website. I haven't heard from the other. I'm HOPING they got proper refunds. I immediately hid both the IG shop and the FB shop. I've disconnected the catalog and now I simply post images of the product, DO NOT tag it as a product on my shop, and put the direct product link in the post on FB. For IG I send them to my linktree link in the bio. It's not ideal but damn... it's the only thing that actually works! I am seriously considering moving over to Shopify because SQS is doing such a poor job of this. 😟
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