karenwaters
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karenwaters reacted to sruss76 in How do you ensure your online store is set up for success?
it sure would be nice if a shipping option is un-selected by default, right? this would force customers to really pay attention to shipping, especially if there are several options. it's ironic that the commerce part of Squarespace has so many limitations that those limitations can significantly affect the success of one's Squarespace store.
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karenwaters reacted to JeremiahWisco in How do you ensure your online store is set up for success?
I do have successes but one thing that's killing me is that the shipping default is auto-selected to "instore pick up." It's almost always over looked by the customer causing extra emails, extra days, and usually ends in me eating the shipping. How do you people handle this? Has anyone asked SS to simply un-auto select it? I've asked them for this easy fix a few times. No dice.
