Jump to content

paul2009

Circle Community Leaders
  • Posts

    21,525
  • Joined

  • Last visited

  • Days Won

    581

Community Answers

  1. paul2009's post in Editing My Site With My URL was marked as the answer   
    This is normal and cannot be changed.
    When you're adding internal URLs, never include the domain name; always start with the first "/" character after the domain name. For example, "/about" or "/store/p/productname".
    Did this help? Please give feedback by clicking an icon below  ⬇️
  2. paul2009's post in Hide time zone on submission form? was marked as the answer   
    Yes, this is one of a number of changes that were made in May 2023. Unhelpfully, it takes this wording from the site's Regional Settings without taking into account daylight saving.
    You can hide the label completely by adding this to Custom CSS:
    /* Hide timezone label on time fields */ .field.time p {   display: none; } Alternatively, you can add some text to the existing label like this:

    /* Add BST to timezone label on time fields */ .field.time p::after {   content: "/British Summer Time" } I hope this helps.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  3. paul2009's post in Alternatives to long accordions was marked as the answer   
    If I were going to do this, I'd use the Universal Filter plugin. It's a paid plugin but it massively simplifies how this can be achieved. Each location can be created as a blog post and then the filter can be used to decide which locations to show.
    With an Advanced Map Block these same locations could also be shown on an interactive map.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  4. paul2009's post in Customising the new Order Status Page was marked as the answer   
    Yes. You can do this by adding CSS within style tags. Please take a look at my guide Customising the Squarespace order confirmation page.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  5. paul2009's post in Gmail as Part of Squarespace Package was marked as the answer   
    See Free Google Workspace offer.
  6. paul2009's post in Problems with SS + iCloud Settings for Email Using Custom Domain was marked as the answer   
    @texalot As the Apple DKIM record is a ‘pointer’ (ending in “.com”), you need to create a CNAME record.
    If the DKIM record had been a ‘key’ (starting with “v=DKIM”) you’d have created a TXT record instead.
    If you are still experiencing issues, please provide your domain name and confirm the symptoms you are seeing now. 
  7. paul2009's post in suggested products at checkout was marked as the answer   
    No, it is not possible to do this at checkout.
    It is possible to write custom code to do this on the cart page but it is not an insignificant ask. The complexity will depend on how specific it needs to be when suggesting related items. 
     
  8. paul2009's post in How can I customize my Squarespace site via code? was marked as the answer   
    You cannot "edit" the built-in HTML and CSS on Squarespace but you can add HTML, CSS and other code on any plan except the Personal Plan.
    For example, you can add code during a free trial and after you purchase a website subscription on a Business Plan or higher.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  9. paul2009's post in How Do I Make the Header pages drop down? was marked as the answer   
    No, Squarespace does not support nested navigation folders. As a workaround you may want to consider:
    creating a "landing page" for the Junior programs so that when this option is selected, visitors are shown all the available programs. replacing the standard navigation with a "mega menu", although this will require code. Did this help? Please give feedback by clicking an icon below  ⬇️
  10. paul2009's post in Trial ending: Website advice needed! was marked as the answer   
    After your trial expires, you'll receive an email from Squarespace with the subject "Your trial has expired. Need more time?" and you can extend your trial directly from this email.
    If you do not extend the trial or upgrade to a paid plan, Squarespace will delete an expired trial site four months after the trial expires. They'll send you an email seven days before deleting the content, to give you time to upgrade the trial to a paid service or reactivate the trial. 
    I hope this helps.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  11. paul2009's post in ZIP CODE plugin was marked as the answer   
    Squarespace search isn't a suitable solution for this.
    Instead, I'd recommend using some custom code. If you create a table of telephone numbers and the zip codes they service, and store this JSON, you could write some JavaScript to check the list for a matching zip code and provide the corresponding telephone number. 
    Here's a quick proof of concept that you could add to a Code Block on a page to prompt the user for a zip code and provide the required information. It isn't a finished example, but it should get you started.
    <form id="zipform">   <label for="zipCode">Enter your ZIP code:</label>   <input type="text" id="zipCode" name="zipCode" placeholder="e.g., 12345" />   <button type="submit">Submit</button> </form> <div id="result"></div> <script>   const telephoneNumbers = {     "12345": "1-843-779-7513",     "29053": "Call the Midlands East Region on 1-803-462-5243",     "29160": "Call the Midlands East Region on 1-803-462-5243"     // Add more zip codes and telephone numbers as needed   }; </script> <script>   const myForm = document.getElementById('zipform');   const resultDiv = document.getElementById('result');   myForm.addEventListener('submit', function (event) {     event.preventDefault();     const zipCode = document.getElementById('zipCode').value;     // Check if the zip code exists in the JSON table     if (telephoneNumbers.hasOwnProperty(zipCode)) {       const phoneNumber = telephoneNumbers[zipCode];       // Display the telephone number to the user       resultDiv.innerHTML = 'Telephone number: ' + phoneNumber;     } else {       resultDiv.innerHTML = 'Telephone number not found for this ZIP code.';     }   }); </script> Add it to a Code Block wherever you want it to appear, like this:

    And it should work something like this:

    Did this help? Please give feedback by clicking an icon below  ⬇️
  12. paul2009's post in Subscription Help? Bill Customers 1st of every month? was marked as the answer   
    This is a known limitation. Subscriptions won't start on a single billing date per month, but you can manually delay each new subscription so that they become aligned after purchase.  You can do this in Home > Profiles > Customers:
    Find and click the customer whose subscription you want to delay Click Reschedule order date Select the new renewal date Click Save Click Continue There are still known limitations with Squarespace Subscriptions, and I've documented a few of them in a post about Commerce limitations in June 2018. If you want to lobby Squarespace for improvements to subscriptions - or anything else - I recommend that you open a ticket through Customer Support because this is how they manage feature requests.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  13. paul2009's post in Dashes --- Top Of Page After Removing Header was marked as the answer   
    It looks like some dashes have been accidentally added to one of the code injection panels. Check the three code injection areas to see if anything is there.
    If you'd like the community to try to track it down, please provide us with a working link to the page.
  14. paul2009's post in Adding external materials to a Squarespace site was marked as the answer   
    Squarespace commerce supports payment through Stripe and PayPal. These are the only options. You cannot use any other payment processing options. 
  15. paul2009's post in 'From £xx' not showing for variable products on category result pages was marked as the answer   
    I see this issue on Product List Pages (PLPs) on Squarespace 7.1 sites and I have reported it to Squarespace as a bug. Hopefully this will be fixed soon as there isn't a workaround. Version 7.0 sites appear to be fine.
    Update: This was resolved the same day.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  16. paul2009's post in .well-known folder with file vertification was marked as the answer   
    It is not possible.
    Squarespace is a serverless platform, so this means you don't have access to a server and cannot place files in URL paths with prefixes like /.well-known/. On Squarespace, all files are store in /s/.
    You'll need to host the file on a different web host or use an alternative method of achieving your goal.
  17. paul2009's post in Visitor counter event item was marked as the answer   
    On Squarespace the Page Views metric isn't public, so it won't be possible to display this information to visitors like you can on WordPress.
  18. paul2009's post in Lack of ability to assign alt text to images all over Squarespace 7.1. was marked as the answer   
    To make a feature request and ensure it is seen by the right people at Squarespace, you can do so via Squarespace Customer Care using a support ticket. Squarespace teams don't routinely monitor this forum for feedback (see the guidelines - item 6).
  19. paul2009's post in HTTP header response to time and date queries inconsistent across CDN nodes RFC 2616, 14.18 and best practices was marked as the answer   
    Squarespace doesn’t use this forum to track bug reports. If you’re experiencing an issue with the platform, you are encouraged to inform Squarespace directly by raising a ticket through Squarespace Customer Support. 
  20. paul2009's post in Is there a way to review subscription orders before they're fulfilled? was marked as the answer   
    This is not currently possible.
    I've been advocating for a feature that allows you to approve members since 2021 but this has not been implemented yet. It's top of my list of Member Area limitations.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  21. paul2009's post in Form Post Submit JavaScript suddenly stopped working was marked as the answer   
    @Mate Squarespace just rolled out a new, international-friendly Form Block. It has replaced the old Form Block on all Squarespace 7.0 and 7.1 sites.
    With this new Form Block, Post-submit HTML no longer supports scripts (the content in script tags is ignored). 
    You can raise this with the Internationalization team as a feature request by raising a support ticket with Squarespace Customer Care. 
    Did this help? Please give feedback by clicking an icon below  ⬇️
  22. paul2009's post in API - only showing products. Any chance of SquareSpace including services? was marked as the answer   
    I've asked for this several times but there are no known plans at this time. To make a feature request and your voice to this, please raise a ticket with Squarespace Customer Care.
  23. paul2009's post in I want to change the template of my website was marked as the answer   
    See also Starting over. As it explains, it is not currently possible to change the template on a Squarespace 7.1 site, or move an existing website subscription from one site to another, so you'll need to cancel the existing subscription and start a new one on the new site.
  24. paul2009's post in Underline links by default in Harris theme was marked as the answer   
    Harris is a York-family template on Squarespace 7.0. The designer of this template choose to highlight links by making them appear in a different colour. The underline only appears when when you hover over the link:

    You should be able to make the underline appear all the time by adding this to Design > Custom CSS:
    #content a { text-decoration: underline; } Let me know how you get on.
    Did this help? Please give feedback by clicking an icon below  ⬇️
  25. paul2009's post in Bancontact availability was marked as the answer   
    Squarespace don't support the full range of payment options that Stripe do and unfortunately you cannot change this, even with code.
     
    This forum is not monitored for product feature requests. To raise a feature request, open a ticket through Customer Support.
     
    If you need Bancontact, alternative commerce options include Shopify (instead of Squarespace) or Shopify buttons on Squarespace.
     
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.