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paul2009's post in error code in 'view page source' was marked as the answer
If you’re concerned about an error message, you are encouraged to inform Squarespace directly by raising a ticket through Squarespace Customer Care.
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paul2009's post in Main Navigation was marked as the answer
No, not on Squarespace. You may want to look at "megamenu" add-ons. There are a number of third-party solutions available.
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paul2009's post in 7.0 Not able to update Calendar was marked as the answer
I believe you are trying to edit the events from the wrong page 🙂.
The page entitled 'Calendar' looks like a standard Layout page (the page name has a 'paper' icon beside it). This page just displays the events in a calendar block.
The actual events are edited from an Events page. If you scroll down past the PRIMARY NAVIGATION you should find a page that has a 'calendar' icon beside the page name.
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paul2009's post in Remove Shipping Address Requirement for Digital Products was marked as the answer
You cannot prevent Squarespace prompting for a Billing Address but they will not be asked to enter a Shipping Address unless they also have physical goods in their cart.
In the example below, you will see that when the physical item is removed, the 'Shipping' section is removed from the checkout:
If you would prefer to sell digital products without asking for an address you may want to consider using an alternative commerce solution, such as SendOwl. The SendOwl checkout can appear as a lightbox form on your website, like this:
For more information, see this article: Using SendOwl with Squarespace.
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paul2009's post in Paintbrush not changing colors was marked as the answer
From the Site Styles panel (accessed from the paintbrush icon) you can assign colours to Color Themes, but you cannot apply Color Themes to page Sections from here.
To apply a different Color Theme to a page Section you must edit the section. Click EDIT SECTION and then Colors and then select your preferred Theme from the list.
For example, this shows the theme being changed from Lightest 1 to Bright 2.
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paul2009's post in Embedding substack to squarespace site? was marked as the answer
You must upgrade to a Business Plan if you want embed an iFrame on Squarespace.
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paul2009's post in Question of Product Limits was marked as the answer
TLDR; You cannot have 38,000 physical products. There is a site limit of 10,000 products that is not impacted by the number of store pages on a site.
There is some inconsistency in the wording in those articles so I'll explain in more detail below. I've reported the issues with the documentation to the relevant teams to minimise confusion in future.
On Squarespace, you are limited to 10,000 commerce products per site, regardless of the version you are using (v7.0 or v7.1) or the number of store pages you create.
On the older version of Squarespace (version 7.0) you are limited to 200 commerce products per store page.
On Squarespace 7.1, this has been increased to 10,000 commerce products per store page but you are still subject to the same site limit. For example, if you have 10,000 products on one page, you cannot add products to another page.
All of this refers to 'Commerce products' - the physical, service or digital-download products.
Squarespace has recently increased support for Digital Products, including the sale of online courses, videos and other gated digital content, and these are not subject to the same limits.
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paul2009's post in How to make summary block image for blog a clickable link? Wells template. was marked as the answer
Your screenshot shows a Blog List Page and so the main image of a post isn't linked.
If you're on a Business Plan or higher, some JavaScript can be written to pull the URL from each post title and then wrap a duplicate link around the main-image of the post. A simplified version (to add to the Footer Code Injection) might look something like this:
<script> const articles = document.querySelectorAll('article'); articles.forEach(article => { const h1Link = article.querySelector('header h1.entry-title a'); const mainImageDiv = article.querySelector('.main-image'); if (h1Link && mainImageDiv) { const url = h1Link.href; const link = document.createElement('a'); link.href = url; mainImageDiv.parentNode.insertBefore(link, mainImageDiv); link.appendChild(mainImageDiv); } }); </script> This script will find the blog posts (articles) on the page and then iterate through each article to grab the URL being used by the h1 link in each article's header. It will then wrap the main-image div within each article with a duplicate link using the same URL. Like all code on the forum, this is just an example. It hasn't been extensively tested or designed to apply to lazy-loaded posts that might load later.
In this recording you'll see that each image is now linked, as shown by the link description (bottom-right) that appears when the pointer hovers over one of the images:
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paul2009's post in Subject Field Popping Up was marked as the answer
Hi. This is due to the Form Block changes that Squarespace have recently made.
I have sent you a direct message.
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paul2009's post in No automatic invoice sent after item purchased in shop was marked as the answer
You can edit the Order Confirmation email to include all the necessary information to allow the email to function as an invoice, such as your your tax registration/VAT ID, company name and so on. The minimum requirements for an invoice differ from country to country. For details of how to customise emails, see Customer email notifications.
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paul2009's post in Removing countries from Rest of the World option was marked as the answer
You can set shipping settings for individual countries by adding them by name. The ‘rest of the world’ setting applies to every country that hasn’t been set up with individual settings (as above).
It isn’t possible to add ‘no shipping’ exceptions to the ‘rest of the world’ category. If you want to ship to limited countries, you just add each one (even if it is 100 of them) and avoid using the rotw category.
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paul2009's post in Change site title into small caps was marked as the answer
This is because h1 is an element and is therefore referred to by the element name only - "h1".
On Squarespace 7.1, the site title is an "a" element and has an id attribute of "site-title". As "site-title" isn't the name of an element, it needs a prefix. To tell the CSS that is is an id, we prefix it with a hash (#) character. The CSS would therefore be:
#site-title { font-variant: small-caps; } Did this help? Please give feedback by clicking an icon below ⬇️
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paul2009's post in Do Unlinked Pages Reduce Loadtime? was marked as the answer
The number of pages does affect site performance, regardless of whether they are linked or not but this won't start to have an effect until you reach around 400 pages. After this, pages may load more slowly, especially on mobile devices.
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paul2009's post in Paywall not showing on Frontend was marked as the answer
When you add a videos page to a pricing plan, the content is hidden behind a paywall. Visitors will see this paywall until they sign-up or log-in (if they've already signed up). To invite visitors to join, you must create a sign-up page.
A sign-up page is a place on your site that lists all of your pricing plans and the digital products they include. Your visitors can compare plans and options, and purchase the one they want all in one spot. To create a sign-up page, add one digital product block for each pricing plan you offer to a page on your site.
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paul2009's post in FORM SUBMISSION ISSUES was marked as the answer
Yes, this is all you need to do. Have you tried a different email address to see if this works?
If other email addresses work, please see my answer here:
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paul2009's post in How many discount codes can you have setup? was marked as the answer
I am not aware of any published limits for the number of discount codes you can have, so it may be worth checking with Squarespace Customer Care in case there's an unpublished limit. Let us know what they say 🙂.
Note that are some differences between gift cards and discount codes:
Gift cards can be used multiple times until the value is depleted. Gift cards can apply to shipping. Discounts don't' apply to shipping as they are applied to the subtotal. Did this help? Please give feedback by clicking an icon below ⬇️
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paul2009's post in Digital Download Activity Information was marked as the answer
There isn't a feature for this.
Squarespace doesn’t use this forum to track limitations or feature requests so, if you'd like to raise this as a feature request, you are encouraged to contact Squarespace directly by raising a ticket through Squarespace Customer Care.
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paul2009's post in Are members the same as subscribers on squarespace? was marked as the answer
Members have access to at least one member site.
Subscribers are mailing list subscribers.
The Profiles panel displays all customers, mailing list subscribers, members, and donors in one place.
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paul2009's post in How to Hide Price on Products was marked as the answer
/* Hide prices on products */ .product-price { display:none!important; } Add to the Custom CSS panel.
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paul2009's post in Wholesale Only, Hide Products from Public & Search was marked as the answer
If you're using Squarespace 7.1 you should be able to create a password-protected Store page for the wholesale products. Visitors will require the (single, shared) password for this page to be able to view the products or the prices. Have you tried this and experienced difficulties?
Another option, if you want users to have individual logons and passwords (instead of the shared password above) is to place the Store page within a member site instead. However please note that the only way to prevent someone from creating an account on your member site is to require payment to join, or to hide the signup options.
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paul2009's post in Adding a search block to a specific page was marked as the answer
Can you explain the issue in a little more detail? Although the internal search tool isn't very good, you can add a Search Block to any standard layout page.
Memberspace won't affect anything because it is only adding an overlay to 'gated' pages; it doesn't really stop anyone (or search) from viewing these pages.
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paul2009's post in Looking for Code to hide price and "add to cart button" in a shop on Squarespace was marked as the answer
Please see my post here:
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paul2009's post in Adding a deposit feature to Checkout was marked as the answer
There isn't a specific 'deposit' feature in Squarespace, but some merchants use service products as a workaround. You can create a service product for the deposit to allow you to accept partial payment. In the product settings, you can change the "Add to cart" caption on the button to "Pay deposit".
When collecting the final 50% you can send your customer a link to a separate, hidden product that represents the remaining balance. If required, you can change the "Add to cart" caption to "Pay balance".
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paul2009's post in How do I redirect new members to buy the membership I'm offering? was marked as the answer
@NancyElizabethPhillips @BirgitteA123
Visitors can only purchase access to your member site using a Digital Product Block but I couldn't find one on your site. Perhaps I just missed it? If you've added a digital product block, can you direct me to it please?
If you haven't added a digital product block, this is likely to be the issue.
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paul2009's post in Accordion links have different spacing was marked as the answer
It looks like you've added some custom CSS that is adding this margin to the left of the two links:
.accordion-item__description * { font-size: 14px !important; margin-left: 40px; width: 100% } If you remove this, it should solve the problem.
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