paul2009

The link in my earlier answer should take you to support, however if you change to annual, it should upgrade immediately.

That will be the issue. When you change to monthly, the upgrade will only take place at the end of the current billing cycle.

You can remove the end time from Events pages with the following CSS (add to Design > Custom CSS😞 span.event-datetime-divider, time.event-time-localized-end { display: none; } The Calendar Block does not distinguish between the start and end times, so you cannot use CSS to hide just the end times. However, you can hide all the times on the calendar with the following CSS: .flyoutitem .flyoutitem-datetime, .yui3-squarespacecalendar .item-time { display: none; } You'll need some JavaScript (and at least a Business Plan) to remove end times only. There's an old thread about something similar that may get you started. Did this help? Please give feedback by clicking an icon below ⬇️

Anyone with the "Sign up" link can join. You cannot restrict it.

No, it is not possible to access any information about the abandoned cart or the email address of the user. Squarespace doesn’t use this forum to track limitations or feature requests. If you'd like to raise this as a feature request, you are encouraged to contact Squarespace directly by raising a ticket through Squarespace Customer Care. Did this help? Please give feedback by clicking an icon below ⬇️

Upgrades are usually instantaneous, so if you’ve upgraded to a Commerce plan without changing your payment frequency (monthly via annually) then it should work. Note that Squarespace POS is only available in the US and is not the same as Square POS. You can use Squarespace POS if you: Sell physical or service products in the US. Are on Squarespace’s Commerce (Basic or Advanced) plan Have site owner or administrator permissions Have an iPhone, iPad with the Squarespace app version 1.48.0 or higher, or Squarespace app version 1.69.0 or higher on Android . Have a Square account Have a Square Reader for magstripe, or contactless and chip transactions If you meet these requirements and it is not working, please contact Squarespace Customer Care directly.

While you wait for the transfer to complete, you can review your domain's DNS settings within Squarespace. It is an optional step. To do this: Go to Settings > Domains. Click the domain that's pending transfer, then click Review your DNS settings. To delete records you no longer need, click the red trash can. To create a new custom record for your domain, click Add record. Did this help? Please give feedback by clicking an icon below ⬇️

Whenever you post a question, please include a working link to your site so that forum users can check the settings being used. The post How to Post a Forum Question provides more detail.

This is because your permissions are insufficient. You probably have Contributor permissions whereas they need to provide you with Administrator permissions to make these changes. See this guide for full details.

Squarespace Form Blocks cannot be used as part of a HIPAA compliant solution but there's a separate Squarespace product called Acuity Scheduling that can be. If you need a form for appointments, this may be worth looking at. Note that you'll need the Powerhouse Plan to HIPAA-enable your account. If you are looking for other types of forms, these links to third party products may help: Jotform Formstack FormAssembly Logiforms Did this help? Please give feedback by clicking an icon below ⬇️

Thanks for the additional information. As customers will be paying the balance in person, I recommend that you change the price of your variants to match the deposit. For example, on the product you mentioned, change the actual cost of both variants to £20 so that when customers add it to the cart, they'll be prompted to pay £20. You can append the word "deposit" to the price (see screenshot below) by adding this to Design > Custom CSS: .ProductItem .ProductItem-details .product-price:after { content: "Deposit"; } This will affect all products, so if you only want this to affect some products, you'll require something more specific. I hope this helps. Did this help? Please give feedback by clicking an icon below ⬇️

If you have followed Squarespace's guidance to remove all Google fonts from your site then I recommend that you contact Squarespace Customer Care using a support ticket to check where things have gone wrong. It's probably better if you don't mention "code" as they don't support anything relating to custom code and may not offer assistance if they think it is a code issue. Just mention that you need to remove all Google Fonts 🙂

There isn't one single selector that you can use to target all buttons because Squarespace is constantly evolving and different elements were built at different times. You can apply your CSS to several buttons, but you'll need to identify the right selectors for each button and then combine them in one CSS statement (usually by separating them with commas). Areas of the platform that were built or updated very recently are generally easier to work with because some standardisation has kicked in. For example, new buttons generally have Primary, Secondary and Tertiary classes like sqs-button-element--primary, sqs-button-element--secondary and so on, and this can be very helpful. However, there are areas of the platform that are much older - dating back 10 years in some cases - these use many different HTML elements and classes. To complicate things further, older classes are retained for backward compatibility (to prevent custom code breaking) so you may find a single button has many different classes like: button-block sqs-block-button sqs-block-button-element sqs-block-button-element--medium sqs-button-element--secondary ..and so on. Did this help? Please give feedback by clicking an icon below ⬇️

On desktop (as in your screenshot) you should be able to achieve this with some negative margin. For example, in Design > Custom CSS try this: .header-display-desktop .header-title-logo { margin-top: -15px; } You should be able to do something similar on mobile: .header-display-mobile .header-title-logo { margin-top: -49px; } Did this help? Please give feedback by clicking an icon below ⬇️

Squarespace Scheduling has a deposit feature but Squarespace Commerce doesn't. Also Commerce discounts don't work in the way you require. There may be workarounds such as using variants ('deposit' and 'full payment) but the usability will depend on the context and for that it would be helpful to see the website and to understand how you plan to receive the balance of payment.

Yes, thank you. You should be able to do this by adding IDs to each section (or using existing IDs in these sections) as anchor links. You can then add a folder to the main navigation that contain these anchor links and jump to the different sections of the page. Using the sections on the 'About' page as an example: Add a Folder entitled "About" to the MAIN NAVIGATION area of the PAGES panel. Add a Link to the new "About" folder. In the Create a Link window, add the Link Title "What is Nutritional Therapy?" and add the link: /about/#block-yui_3_17_2_1_1664969488672_624110 This is a link to the about page that uses an ID that already exists in the "What is Nutritional Therapy?" section of your page. I chose this for simplicity but you can read more about creating anchor links in the support guide Creating anchor links. Save the new link and then test it out. You can repeat the process of adding further links to the folder, one per section. Did this help? Please give feedback by clicking an icon below ⬇️

If it isn't working as expected then I recommend contacting Squarespace Customer Care directly.

This isn't possible. Information from Custom Checkout Forms and Custom Product Forms is captured in the Orders panel only. Did this help? Please give feedback by clicking an icon below ⬇️

If it helps, there was a Squarespace issue last week that prevented lightbox forms from closing when the "X" was clicked. However, this now seems to be resolved. Did this help? Please give feedback by clicking an icon below ⬇️

It may help us to understand if you provide us with some more information. Please read How to Post a Forum Question for guidance on the information that we need.

You can do this manually by creating a second Store page for your archive. You can then manually move a product from one store to the other when it sells. Did this help? Please give feedback by clicking an icon below ⬇️

Squarespace recommend that you save the images at a high "quality" setting (95+ in most image tools) and then upload them without additional compression. To quote what I said in another thread, when you upload an image to Squarespace, the platform does some resizing which necessitates re-encoding and re-compressing. If you compress an image before uploading it, the mandatory re-compressing will usually result in a larger file size because the algorithm won't know the difference between "actual image content" and "artifacts of the previous compression run". I hope this helps. Did this help? Please give feedback by clicking an icon below ⬇️

No, unless custom code is being used.

@EmberMischief The 'Circle Labs' feature to which some users have referred is only available to members of the Squarespace Circle. However, you can still add classic sections without this setting, by scrolling down to the end of the list of category types: Did this help? Please give feedback by clicking an icon below ⬇️

Yes, this is correct. Taxes can no longer be configured during a trial. You must purchase a Business or Commerce subscription to configure them. Until that time, you'll see the message you posted above. In English the message is: No tax rates set Set up tax rates manually or if you sell products in the US, you can add automatic tax rates using our TaxJar extension. Did this help? Please give feedback by clicking an icon below ⬇️