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Brent_Dickens

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Everything posted by Brent_Dickens

  1. Does anyone know if it is possible to manually add new customers and orders within Squarespace e-commerce?
  2. I would make sure that every other part of your site is optimised. Do you have well written content that works for your customers. Is your site structure easy to follow and use? All of this will increase engagement, and time on site plus reduce drop offs. This is all important to Google. This is a great resource from Google to: https://developers.google.com/search/docs/fundamentals/seo-starter-guide https://developers.google.com/search/docs/fundamentals/seo-starter-guide#knowyourreaders Should you switch platforms? You can look at other platforms but they all have their pit falls. I used to do Wordpress sites but I got sick of the headaches around security and plugins. Plus you don't have much of a niche as everyone builds sites on Wordpress so it is hard to stand out from the crowd. You can still get good results https://www.google.com/search?q=accommodation+mataia The top site is a Squarespace site for example. It is content focused and optimised for a good User Experience. Hope this all helps 🙂
  3. Totally agree! I have several sites that rank in the top 5 on Google within their respective market. A big part is getting all of your content, page descriptions etc SEO focused and creating a site that is a good user experience for your customers.
  4. I experienced this recently migrating a client from an old site to a new site. We paid for the new site then once it was launched turned the old site off and emailed support for a refund. They promptly sent through a refund for the old site. Worked perfectly!
  5. Wix are taking this subject VERY seriously with some good looking solutions: https://www.wix.com/performance I like how you get a Site Speed dashboard. This Google tool is useful for technology comparisons: https://datastudio.google.com/u/0/reporting/55bc8fad-44c2-4280-aa0b-5f3f0cd3d2be/page/M6ZPC?s=lIkQgAX3SIs&params={"df35":"include%EE%80%800%EE%80%80GTE%EE%80%80","df18":"include%EE%80%800%EE%80%80PT%EE%80%80CMS","df48":"include%EE%80%800%EE%80%80IN%EE%80%80Wix","df44":"include%EE%80%800%EE%80%80IN%EE%80%80Squarespace%EE%80%80Wix%EE%80%80Webflow","df33":"include%EE%80%800%EE%80%80IN%EE%80%80United%20States%20of%20America"} Shows some good improvement by Squarespace 🙂
  6. What do you mean by lost? Was there some meta data in the page text or missing image file names and titles?
  7. Hmmm it is a little bit better I believe but definitely not impressive. Desktop will do ok but mobile always fails.
  8. I am extremely interested in any site improvements we can get. I have mentioned it a few times in the past but it does not seem to go past this level within Circle as far as I am aware. I am also unaware of any sort of Squarespace public roadmap so I am unsure if this is being looked into by the development team or not. Anyone else got any updates?
  9. Site URL: https://envelope-engineering-co.squarespace.com/ Hi team, I need an expert custom coder to help me out on a project. I need a team page created in a dynamic grid format. It will pull in blog posts and use the data for the profiles. When you click one it will open a modal to show more info. A previous developer had a lot of it working but has since disappeared on me. I have the designs and but the time frame is short, only a few weeks. Happy to get a quote from anyone who can help. Thanks
  10. I have come across this platform recently: https://circle.so/ Not sure if it could work in anyway with Squarespace but I would love to hear more from anyone who has used it. In fact any thoughts at all would be helpful.
  11. Great work around! Thank you for that, super useful 🙂 I am hoping the Squarespace dev team see this and implement some updates based on your workflow and advice. It's also good to hear your thoughts point from a developers point of view.
  12. You could try making sure you specify the exact weight (300,500,600 etc) of the custom font. That worked for me on mobile when I had a similar issue.
  13. I know. It only seems to be missing on a real phone? Can you try it on your phone? Maybe it is cached somehow?
  14. Great idea! I have added two photos to the question. You will see the desktop version loads the full font from Adobe but the mobile is not loading that font so the 'O' is changing to a default font.
  15. Site URL: https://www.trickofthelight.co.nz/merch/p/troll-soundtrack I am having problems with a custom font loaded from Adobe. It is not showing the characters on mobile but only on the Merch pages, specifically here: https://www.trickofthelight.co.nz/merch/p/troll-soundtrack You will notice on a phone the ö in Tröll looks funny, It is not loading the Orpheus font. I had to link to the Adobe font as Squarespace does not load the full font so does not include macrons. Please please does anyone know how to fix this? Cheers, Brent
  16. Site URL: https://www.trickofthelight.co.nz/merch Hi team, Got another quirky issue with these two pages on mobile: https://www.trickofthelight.co.nz/merch https://www.trickofthelight.co.nz/merch/p/troll-soundtrack We need to use macrons for that special 'O' in Troll which means I had to load the full font from Adobe using their embed code as Squarespace only loads an un-extended version of any font. It works perfectly but for some reason it is not loading in the Shop or Merch sections on mobile. It loads on desktop fine. I would love any suggestions as it is super weird and the client would love to have it fixed. Thanks in advance, Brent
  17. The only way I could fix it was to turn of the global animations which was a real shame 😞 It seems the accordion plugin code was causing it and I had to use the plugin as the built in Squarespace Accordions don't allow for images or any other content.
  18. Site URL: https://www.trickofthelight.co.nz/aboutus Hi team, Love some support on a page: https://www.trickofthelight.co.nz/aboutus As you scroll down some of the page content is not loading. It eventually displays if you scroll down and back up. If I turn off the global animations it seems to work. I would love any suggestions. Cheers
  19. I currently have to clients interested in member areas and both want the ability to self manage members. I have contacted Squarespace support and they have said: Our development team hasn't indicated whether they'll be making any changes to this, but we do receive requests like this pretty often, and I definitely understand that it'd be helpful and logical to have this option available on our platform. With this being the case, I've already submitted your feedback directly to our development team on your behalf. While we can't guarantee implementation of all requested features, your feedback will genuinely be reviewed by our product managers. I'm not sure what that means, doesn't sound like it is on the roadmap in any form. The Support team recommended setting up a password protected page that contains the Member area signup form. My client can then pass this page and password on to new clients for them to signup themselves. Sounds like it will work but is not ideal. I will have to tell this to both clients and let them know this will probably not be changing. I will also have to suggest we look at Member space as an option. I hate doing this to clients when I try so hard to sell Squarespace as Everything to sell anything and then have to explain this is not the case.
  20. Site URL: https://www.trickofthelight.co.nz/shows/lysanders-aunty I am using the Squarestudio Content Accordion plugin for a site: http://demo.squarestud.io/content-accordion Sadly they are not responding to my help requests. My clients site is having an issue where if one accordion is open then you click on another it scrolls to the bottom of the page rather than closing the open one and moving to the correct position. The page is here: https://www.trickofthelight.co.nz/shows/lysanders-aunty If you scroll to the bottom and then open the 'Credits' accordion then the media accordion you will see what I mean. Any help would be appreciated as my client would love to have this one solved. Source code is below: <script src="https://ajax.googleapis.com/ajax/libs/jquery/2.2.0/jquery.min.js"></script> <script> $(document).ready(function(){ init(); //Start the code when the page loads }) function init(){ $('.sqs-block-markdown').nextUntil('.sqs-block-markdown, .sqs-block-code').slideUp(); //Your code (wrapped in a function) $('.sqs-block-markdown').unbind().click(function(){ $('.sqs-block-markdown').not(this).nextUntil('.sqs-block-markdown, .sqs-block-code').slideUp(), $('.sqs-block-markdown').not(this).removeClass('activedrop'), $(this).nextUntil('.sqs-block-markdown, .sqs-block-code').slideToggle(); $(this).toggleClass('activedrop') }); $('.sqs-block-markdown').css('cursor','pointer');; } document.addEventListener('pageChange', function(){ //When the change page event fires due to ajax init(); //Call the code again }); /*This stuff listens for an ajax page change*/ window.onload = watch; function watch(){MutationObserver=window.MutationObserver||window.WebKitMutationObserver;var a=new MutationObserver(function(a){for(var b=0;b<a.length;b++){var c=a[b];if("attributes"===c.type){var d=new Event("pageChange");document.dispatchEvent(d)}}});a.observe(document.body,{attributes:!0,attributeFilter:["id"]})} </script> <style> .sqs-block-markdown { border-bottom: solid 1px #ddd; cursor:pointer; } .sqs-block-markdown .sqs-block-content:before { content: "+"; float: right; font-size: 150%; line-height: 120%; color: #aaa; font-weight: 100; } .activedrop .sqs-block-content:before { content: "-" !important; float: right; font-size: 150%; line-height: 100%; color: #aaa; font-weight: 100; } </style>
  21. Please keep us all posted as this is a major ongoing issue and we have not received any feedback from Squarespace on any fixes or even where it is in the pipeline. It may have been put out to pasture in the too hard basket, hard to know. Great to some recent feedback 🙂
  22. I always spend a lot of time on the typography because I am a bit of a type nerd lol! So for me it is the typography first then the colour palette.
  23. I think images with people can work really well but it is extremely hard to get good ones unles you hire a photographer. I find it particularly challenging in New Zealand as most stock images are American and you easily tell, we just don't look like that here. I often find Unsplash has a wider international range of photos photos that often feel less stock, the downside is I often see an image and recognise it from Unsplash.
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