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lmuhlenfeld

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    lmuhlenfeld reacted to paul2009 in So disappointed with customer service for domain issues   
    You can normally transfer a domain away from Squarespace yourself by going to Settings, and then Domains. Select the domain to transfer and then uncheck Lock Domain. There's a full guide here: Transferring a domain away from Squarespace.
    Note that you can only transfer a domain to another provider if it's been at least 60 days since it was registered or transferred to Squarespace. This is a restriction imposed by ICANN, not Squarespace.
     
     
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