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Susana_SQSP

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Everything posted by Susana_SQSP

  1. Hi Seekingsquarehelp, While at the moment it isn't possible to add videos to gallery sections in Squarespace 7.1, you may want to consider adding a .gif (animated) image to the gallery section as a workaround. Check this great Squarespace help article for more details: Using animated .gifs
  2. Hey CaldwellS, Squarespace has a great help guide on how to manage multiple domains that specifically has a section on adding domains to a site, which you may find helpful as well: Managing multiple domains - Add domains to your site
  3. Hi @Emmanuel_RuwaisLife, Thanks for the suggestion. As it has been mentioned in this thread, Squarespace doesn't currently offer that feature, but I'd be happy to suggest it to our development team on your behalf. While we can't guarantee implementation of every suggestion, customer feedback is an important part of how we continue to improve our platform, so we appreciate your input. For any future feature requests, contacting Customer Support would be the best approach as per point 6 of the forum guidelines we don't usually track feature requests here.
  4. Hi MATTER, Thanks for your valuable feedback. I'd be happy to forward it to our development team on your behalf. While we can't guarantee implementation of every suggestion, customer feedback is an important part of how we continue to improve our platform, so we appreciate your input! For any future feature requests, contacting Customer Support would be the best approach as per point 6 of the forum guidelines we don't usually track feature requests here.
  5. Hi Nalvarez, While there isn't a built-in feature to setup a text slider, you may want to consider the following workarounds: a) Setting up your text as images on a third party service and then upload those images to a gallery section that you can set to be a slideshow. b) Split your text in between several posts in a Blog Page. You may want to add the text as the post title and/or excerpt and then use a Carousel Summary Block pulling content from the Blog Page. You'll be able to set the Summary Block to display the post excerpt if you would like.
  6. Hey everyone, Squarespace has some formatting tips in what concerns background videos that you may find helpful in this help article here: Adding background videos - Design tips
  7. Hi @Melchior and @matthewhodges, Thank you for flagging the issue with reordering projects in Portfolio pages. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases. Also, I'd like to point out that for any issues you might experience with the Squarespace platform and/or any feedback you'd like to be logged, contacting our Customer Support team is the best approach. As per point 6 of the Forum Guidelines we don't track bug reports and feature requests] in this forum.
  8. Hi everyone, Thanks for the suggestions and valuable input! For any feature requests that you would like to be logged, contacting our Customer Support team would be the best approach. As per point 6 of the forum guidelines we don't track feature requests in this forum.
  9. Hey @tiffanylea3490 and @DoubleAPhotography, You may want to contact Squarespace Customer Support so they can take a closer look into this and eventually share more insight about why this may be happening. @DoubleAPhotography While contacting customer support, any additional specific details and screenshots would be very helpful. Thanks!
  10. Hey everyone, Thanks for the suggestion and valuable input! For any feature requests that you would like to be logged, contacting our Customer Support team would be the best approach. As per point 6 of the forum guidelines we don't track feature requests in this forum.
  11. Hi FittoFlye, Considering what you are trying to achieve here, you may want to consider adding a Product Block with the corresponding digital product under the product additional info. Another option would be using the Related Products feature, which is a premium feature available in the Commerce Basic and Advanced plans. For any further questions about this setup, you can reach out to the Squarespace Customer Support team, who can offer personalized support anytime.
  12. Hey OneTwoThrive, While at the moment, the phone number fields in a form will always be formatted for US telephone numbers, you may want to use a Text field instead to collect that info.
  13. Hi muzakcat, If you would like to reduce the size of a Video Block, I'd recommend using Spacer Blocks. Here's a Squarespace help article with further details: Resizing blocks - Resize with spacer blocks
  14. Hi again :), For personalized support with your site, I'd recommend contacting our Customer Support team. They can take a closer look into it and assist you further. Thanks!
  15. Hey everyone, If you are referring to subscribers to a Email Campaigns mailing list, you may want to create an automation for that. Here's a great Squarespace help article that covers that setup in more detail: Sending automated campaigns
  16. Hi xmaaaikee, If not all of your images have similar sizes and you’re concerned about image cropping, then the Reel or Slideshow designs for a slideshow will be the best option. I am also including a link to Squarespace's help article on gallery sections, so you can have it handy: Gallery sections in version 7.1
  17. Hi jaggerdesign, I don't currently see any video on the page you page. However, if you are referring to a background video on your site, as it is outlined on the Squarespace's help article that I am linking below, the display of these videos on mobile devices will depend on the visitor's connection speed and browser version. Considering that background videos may not always display on mobile devices, Squarespace usually recommends setting a mobile fallback image to appear when the video banner can't load: Adding background videos - Before you begin
  18. Hi everyone, Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases. For any further questions regarding this issue, please reach out to the Customer Support team.
  19. Hey @PadrePipes, Squarespace has a help guide on Connecting to a fulfillment service, which may be a good starting point for what you are trying to achieve.
  20. Hi @Ludvig You can reorder posts in a Blog Page by changing its publication date. Check out this Squarespace help article for more specifics: Changing blog post publication dates
  21. Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases. Going forward, for any issues you are experiencing with Squarespace's platform, contacting our Customer Support team is the best approach. As mentioned in the Forum Guidelines we don't track bug reports in this forum.
  22. Hi @jdorr, If this is something you would like to suggest as a feature request, I'd recommend contacting our Customer Support team. As mentioned in the Forum Guidelines we don't track feature requests in this forum. Thanks!
  23. @yanxing If you have a site on 7.0 that you want to move to 7.1, you'll need indeed to start a trial on 7.1, recreate your site's design, then move your domain. For more detailed steps, visit this help guide: Moving from Squarespace version 7.0 to version 7.1 Before making a decision, I’d recommend reading all about 7.1’s new features here: About Squarespace version 7.1
  24. Hi SimonOCarrigan, Thank you very much for your feedback about the behavior of v7.1 product item pages on mobile. I've forwarded it to the appropriate team. While we can't guarantee feature implementations, customer feedback is an important part of how we continue to improve our platform, so we appreciate your input. Going forward, I'd recommend contacting our Customer Support team for any feedback you have about the platform. As mentioned in the Forum Guidelines we don't usually track feature requests in this forum.
  25. Hi Willem, Using a Slideshow Gallery Block you'll be able to setup the transition between images to be automatic and control the transition time as well. Check this Squarespace help guide for more specifics: Gallery Blocks - Customize the design
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