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Susana_SQSP

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  1. Like
    Susana_SQSP got a reaction from Kaye in Disable feature for portfolio sub-pages 7.1   
    Hi @Melchior and @matthewhodges,
    Thank you for flagging the issue with reordering projects in Portfolio pages. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    Also, I'd like to point out that for any issues you might experience with the Squarespace platform and/or any feedback you'd like to be logged, contacting our Customer Support team is the best approach. As per point 6 of the Forum Guidelines we don't track bug reports and feature requests] in this forum. 
  2. Like
    Susana_SQSP reacted to paul2009 in MOBILE FALLBACK IMAGE not displaying (Brine)   
    If you are experiencing a technical issue, it is best to contact Squarespace Customer Care. They can logon to your site to thoroughly troubleshoot issues, often whilst you're chatting to them.
  3. Like
    Susana_SQSP got a reaction from Lingwisyer in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  4. Like
    Susana_SQSP got a reaction from Nalvarez in How to add a text only slider section   
    Hi Nalvarez, 
    While there isn't a built-in feature to setup a text slider, you may want to consider the following workarounds:
    a) Setting up your text as images on a third party service and then upload those images to a gallery section that you can set to be a slideshow. 
    b) Split your text in between several posts in a Blog Page. You may want to add the text as the post title and/or excerpt and then use a Carousel Summary Block pulling content from the Blog Page. You'll be able to set the Summary Block to display the post excerpt if you would like. 
  5. Like
    Susana_SQSP reacted to paul2009 in Change text and language on the checkout page and all ecommerce pages from english to german   
    Squarespace do not offer a Norwegian language option yet. You'll find details of the supported languages here, as well as details of the templates that support them (some Squarespace 7.0 templates only support English).
    If your site has been built in English, there's a third-party service that you can use called Weglot. It can translate into 100 different languages including Norwegian and it is the only product I know that can successfully translate the checkout page.
  6. Like
    Susana_SQSP reacted to paul2009 in Quantity Discount threshold   
    There is no solution for this yet. The only workaround is the post above.
    Squarespace do not monitor this forum for product feedback, so if you want to make them aware of this issue or raise it as a feature request, please open a ticket through Customer Support. 
  7. Haha
    Susana_SQSP got a reaction from C19E in Import of blogs keeps failing   
    Hi drdavis74, 
    At the moment, Squarespace isn't optimized for importing content between Squarespace 7 sites. This is mentioned in the help guide below:

    Importing and exporting content

    If you would like to submit that as a feature request, please contact our Customer Support team as Squarespace doesn’t track feature requests or bug reports in this forum.
    Thanks!
  8. Like
    Susana_SQSP reacted to Jo_SQSP in Get to Know Squarespace Scheduling webinars   
    Hello and welcome to Scheduling on Squarespace!
    Are you interested in learning more about Squarespace Scheduling, like how to set up your Availability or book your first appointment?
    The Squarespace Scheduling team invites you to join us for one of our Get to Know Squarespace Scheduling webinars. In this expert-led webinar, you’ll learn the basics of the new built-in Scheduling tool and get to know more about our features and pricing plans. During the webinar, you’ll also have the opportunity to ask any questions you may have with our team standing by to assist!
    The webinar is free, yet space is limited. Register now to secure your seat:
     
    Sign me up
     
    As a note, these webinars are specifically for the Scheduling tool, so you can be using either the latest version of the platform, version 7.1, or the legacy version (7.0) .
     
    We’ll see you there!
  9. Like
    Susana_SQSP reacted to paul2009 in Change text and language on the checkout page and all ecommerce pages from english to german   
    *Assuming the site is using a Bedford, Brine, or York family template or is running on Squarespace 7.1 🙂
     
  10. Like
    Susana_SQSP got a reaction from authenticeye in Form submission error   
    There's more information about this type of email notification in this Squarespace help article:

    https://support.squarespace.com/hc/en-us/articles/221779248-Troubleshooting-Mailchimp-issues#toc--you-have-an-unsaved-form-submission--email
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