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Susana_SQSP

Administrator
  • Content Count

    305
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Reputation Activity

  1. Like
    Susana_SQSP reacted to edharris in Search Engine Results   
    Hi @elliotcoulter - offering another resource for improving how your website is displayed in search engine results. We put together a checklist of our top SEO tips for Squarespace that you view here: https://www.bluehillsdigital.com/articles/squarespace-seo-checklist
    Happy to answer any other questions you have.
  2. Like
    Susana_SQSP reacted to elliotcoulter in Search Engine Results   
    @SusanaR, @ArtByPino, @edharris
    Thank you all so much, I will have a look at this.
     
    Thanks for you help, it is much appreciated as always,
     
    Elliot
  3. Like
    Susana_SQSP reacted to ArtByPino in Search Engine Results   
    @srodrigues hit the nail on the head.
    @elliotcoulter in reviewing the source code of your website, it shows that there is no description set for your site. Currently, it shows:
    <meta name="description" content="" />
    Here is the one from my site's source code - www.artbypino.com
    <meta name="description" content="Your 1-stop Shop for Film Photography, 35mm and 120 Medium Format Films in  McAllen. Professional Photographer for Architecture and Photography Classes." />  So, when you don't enter any SEO descriptions for the page or the site, you are essentially telling search engines to create them on the fly and hence, you get the random descriptions as you are getting.  
  4. Like
    Susana_SQSP got a reaction from indy in instagram block is not updating   
    Hey everyone,
    Thanks for posting about what you've experienced with the Instagram Block. 
    For any issues you might still be experiencing with that block on your site, please reach out to the Squarespace Customer Support team directly for personalized assistance.
    With this, we will be closing this post.
  5. Like
    Susana_SQSP reacted to SpencerC in Full-bleed images on a brine template   
    Hi @Evidence,
    You can achieve a look similar to this by adding page thumbnails to Layout Pages which are nested within an Index Page. This guide goes into that in more detail.
    You can see this in action on the Brine demo site, which also has parallax scrolling enabled too.
    I hope this helps!
  6. Like
    Susana_SQSP got a reaction from SBLTN in Contact Form Spam   
    Hey everyone, 
    Just wanted to add that Squarespace has a great help article with tips on preventing form spam here:
    Preventing Form and Newsletter Block spam
  7. Like
    Susana_SQSP got a reaction from LRKR in Selling a Physical Product that comes with a Digital Download (digital product)   
    @LRKIf your customers won't need to pay for the digital product that you'd like to "attach" to the physical product and so you can have the process of sending the digital product automated, you might want to have a look into using Email Campaigns and setting up an automated campaign. As a note, Automated campaigns are available on some Email Campaigns plans. Check out this Squarespace help article for more details:

    Sending automated campaigns

    For any further questions you might have, please reach out to Squarespace Customer Support for personalized support. 
  8. Like
    Susana_SQSP reacted to paul2009 in Free Shipping for a Category   
    You could make it a Service product. Since service products aren't shipped to customers, they don't require customers to pay for shipping or enter a shipping address at checkout.
  9. Like
    Susana_SQSP reacted to inunzi in Completely disable mobile scaling on site   
    Hmm, I think the mobile version would be very zoomed out don't you think?
  10. Like
    Susana_SQSP reacted to tuanphan in Reordering Blocks for Mobile   
    No need to use CSS. You need to adjust layout a bit
    First, add Image 1, text 1, image 2, text 2
    Next, add Line Block
    Next, add Image 3, text 3, image 4, text 4
    Next, add Line Block
    ...
    Then remove all Line Blocks.
    Done.
  11. Like
    Susana_SQSP reacted to creedon in Strange Line - Right Edge of Video Links   
    I can confirm what you are seeing on some of your videos.

    You can see the distortion on the 2nd and 3rd vid still images clearly.
    This is embedded code from YouTube so I went digging into the code generated by the embedded code.
    What I found is that YT produced an image < https://i.ytimg.com/vi/ajV_Vf8fRv8/sddefault.jpg > that has distortion on the right side.

    I'd first suggest trying to resolve the issue on the YT side of things.
    My guess is the standard definition version of the thumbnail image is getting distorted.
    What is apparently the hq version < https://i.ytimg.com/vi/ajV_Vf8fRv8/hqdefault.jpg > is apparently fine.

    The first thing you could try is just redo the thumbnail step and see if things are different.
    After that I'd be tempted to experiment. If the thumbnail is a still from the vid, choose a different frame of the vid. A frame or two ahead or back. If that doesn't do it find an alternate image if possible.
    I've had some previous experience with YT and how it distorts vids in ways that are undesirable. Understandable but not desirable for certain use cases. I'm not surprised that the same is happening with thumbnails.
  12. Thanks
    Susana_SQSP reacted to tuanphan in What is Squarespace policy on 'Adult' content?   
    @srodrigues
  13. Like
    Susana_SQSP reacted to station_technologies in Contact Form Spam   
    Great starting point. Definitely reduces spam but they still come through. Although not as much.
  14. Like
    Susana_SQSP got a reaction from hiyo-design in How do I delete imported images?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For any further questions regarding this issue, please reach out to the Customer Support team.
  15. Thanks
    Susana_SQSP got a reaction from station_technologies in Contact Form Spam   
    Hey everyone, 
    Just wanted to add that Squarespace has a great help article with tips on preventing form spam here:
    Preventing Form and Newsletter Block spam
  16. Like
    Susana_SQSP reacted to violettag in Core Web Vitals   
    Hey @veganedge! The tool is useful when coding your own site, but can present misleading results for sites built on a CMS platform, like Squarespace. You can find some information on this here: 

    https://support.squarespace.com/hc/en-us/articles/206545657#toc-google-s-pagespeed-insights-errors

    There is also a great guide on formatting images for web here, if you want to check it out:

    https://support.squarespace.com/hc/en-us/search?commit=Search&query=Formatting+your+images+for+display+on+the+web&utf8=✓

    Hope this helps!
  17. Like
    Susana_SQSP reacted to violettag in 7.1 Duplicating or Saving Sections   
    Hey @L_Avec! The feature you are looking for has recently been added. You can now duplicate a section on Squarespace 7.1 by using a duplicate icon next to the little pencil icon. You can find more information about this here:

    https://support.squarespace.com/hc/en-us/articles/206543627-Duplicating-pages-and-content#toc-duplicate-a-page-section
    You cannot duplicate a collection section, but all the content from the layout section will be duplicated on the same page. 
    Hope this helps!
  18. Like
    Susana_SQSP reacted to JensenV in Site migration   
    You can reach out to Customer Support via email or Live Chat as the prorated refund would need to be manually processed. Automatic refunds only apply when you cancel a site within 14 days of the site's payment, so prorated refunds have to be manually issued. You'll still need to upgrade the new site to a paid plan, but you'll receive a refund for the unused time remaining on the old/canceled site. 
  19. Like
    Susana_SQSP reacted to GavinW in Site migration   
    That was really useful thanks.
    So there is no automatic credit to your account if you have a remaining annual subscription?
  20. Like
    Susana_SQSP reacted to Lian in Capital letter doesn't show   
    thank you @srodrigues, will do that.
  21. Like
    Susana_SQSP got a reaction from creedon in Capital letter doesn't show   
    Hey @Lian, 
    Alternatively/additionally to use code to fix the issue, you might want to contact Squarespace Customer Support, for personalized assistance. This doesn't look like intended behavior and they will be able to take a closer look and check what might be the cause of the issue. While reaching out to them, make sure that you don't have any code added to your site so they'll be able to troubleshoot this. 
  22. Like
    Susana_SQSP reacted to PadrePipes in Using Amazon FBA   
    @srodrigues, thank you, I never got notification of your message hence the delay in my response.
  23. Like
    Susana_SQSP got a reaction from jdgcreates in 7.1 gallery scroll bar   
    Hi everyone,

    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For now, I am closing this post; for any further questions regarding this issue, please reach out to the Customer Support team.
  24. Like
    Susana_SQSP got a reaction from Kaye in Disable feature for portfolio sub-pages 7.1   
    Hi @Melchior and @matthewhodges,
    Thank you for flagging the issue with reordering projects in Portfolio pages. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    Also, I'd like to point out that for any issues you might experience with the Squarespace platform and/or any feedback you'd like to be logged, contacting our Customer Support team is the best approach. As per point 6 of the Forum Guidelines we don't track bug reports and feature requests] in this forum. 
  25. Like
    Susana_SQSP got a reaction from krulach in Avenue Template Index Links are unwanted Anchor Links?   
    Hi everyone, 
    Thank you for flagging this issue. We’ve noted this for our Design and Engineering teams to review, and they’ll use this feedback when implementing fixes and improvements in future releases.
    For now, I am closing this post; for any further questions regarding this issue, please reach out to the Customer Support team.
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