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srodrigues

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  1. Hi everyone, Thanks for posting about the issues you are experiencing while attempting to transfer your domain! For domain transfer issues, contacting Squarespace Customer Support would be the best approach as they will be able to take a closer look into your site from the backend and offer personalized assistance. @Stacie1570047729, Squarespace has a help article with steps on canceling a domain transfer that you might find helpful: Transferring a domain to Squarespace - Cancel or remove the transfer If you would need any further assistance, please reach out to Customer Support. For now, I am closing this post.
  2. Hey everyone, As Paul2009 mentioned, for issues like this contacting Squarespace Customer Support would be the best approach. They'll be more than happy to offer personalized assistance and check if there has been any update in the interface that have caused such behavior. For now, I am closing this post.
  3. Hi Shiller, Some Squarespace 7.0 templates offer certain mobile-specific tweaks in Site Styles for an extra layer of customization. If your site was built in 7.0, you may want to have a look into this Squarespace help article for more details: Advanced mobile styles Also, here's more in on how to check what's the version your site is using: What's my site's version and template?
  4. Hey MikkelYo, You should be able to have text to display over a banner image in the Fulton template by adding it as a page title and/or description. Check this Squarespace help article for more details: Pacific template family - Banners
  5. Hey all, Thanks for posting about this issue.Since this may involve some troubleshooting and be specific to only some users, please reach out to Squarespace Customer Support team directly for personalized assistance.With this, we will be closing this post.
  6. Hey all, Thanks for posting about this issue.Since this may involve some troubleshooting and be specific to only some users, please reach out to Squarespace Customer Support team directly for assistance. With this, we will be closing this post. @teni If you would like to offer your visitors an index of the site content, this is something that would need to be manually created as at the moment there isn't a way to automatically generate something like that under Squarespace built-in features.
  7. Hi everyone, For any issues you are experiencing with Squarespace's platform, contacting Squarespace Customer Support would be the best approach. As mentioned in the forum guidelines we don't track bug reports in this forum. For now, I am closing this post.
  8. Hey everyone, Thanks for posting about the issues you have encountered on the display of product images on mobile. Since these may involve some troubleshooting and be specific to only some users, please reach out to Squarespace Customer Support directly for personalized assistance. With this, I will be closing this post.
  9. Hi everyone, Thanks for the valuable input! For any feedback that you would like to be logged, contacting our Customer Support team would be the best approach. As per point 6 of the forum guidelines we don't track feature requests in this forum. For now, I am closing this post.
  10. Hey productionguildireland, Squarespace has some great help guides that I'd recommend that you have a look at as a starting point to get more familiar with arranging blocks on a page and the guidelines that display when you drag blocks around. There are some short videos at the top of each guide, which you may find helpful as well: Creating columns and rows with blocks Moving blocks If you feel you still need assistance after you had a look into these resources, feel free to get in touch with Squarespace Customer Support. They'd be more than happy to offer personalized assistance at anytime.
  11. Hey again, Thanks for clarifying! I've adjusted the post title so it better reflects what you are trying to achieve. While at the moment Squarespace built-in features don't support that, I'd be happy to suggest it to our development team on your behalf. Despite the fact we can't guarantee implementation of every suggestion, customer feedback is an important part of how we continue to improve our platform, so we appreciate your input. For any future feature requests you would like to be logged, contacting Customer Support would be the best approach as per point 6 of the forum guidelines we don't usually track feature requests here.
  12. Hey everyone, Squarespace has recently updated their editing interface for blog posts and events so these no longer need to be edited in a separate window. To edit, hover over the blog post or event in the left side panel, and click Edit. The window will expand and the post can be edited directly on the page. For more information, visit this help guide: Blogging with Squarespace For now, I am closing this post.
  13. Hey @mishmush and @claireclausing Thanks for the the valuable input! For any feature requests that you would like to be logged, contacting our Customer Support team would be the best approach. As per point 6 of the forum guidelines we don't track feature requests in this forum. For now, I am closing this post.
  14. Hi Seekingsquarehelp, While at the moment it isn't possible to add videos to gallery sections in Squarespace 7.1, you may want to consider adding a .gif (animated) image to the gallery section as a workaround. Check this great Squarespace help article for more details: Using animated .gifs
  15. Hey CaldwellS, Squarespace has a great help guide on how to manage multiple domains that specifically has a section on adding domains to a site, which you may find helpful as well: Managing multiple domains - Add domains to your site
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