anna

Chat with Squarespace support:
Me: I have issues with blocks moving randomly.
SS: It's ok on our end, check this video capture.
Me: Look at second 4. It's moving randomly
SS: Oh no, you are wrong. It is supposed to work like that.
Me: Like moving randomly?
SS: yes.

I am about to loose a client because I vouched for using Squarespace instead of Wordpress and now they are mad and frustrated because they cannot edit the site I made. I am never, ever using this platform again.
 

Echoing. Fluid engine is a nightmare. I've built five sites using the new interface, and have wasted hours troubleshooting problems with navigation, placement, and TONS of utterly maddening glitches. Images don't load into frames. Adjustments to styles revert at random. I frequently have to repeat steps - placement of frames, addition of images to frames, altering colors - because they revert at random. There are days when I walk away from a job because I am so upset at having to complete simple operations three or four times to get them to stick. The navigation icon randomly squishes and then reverts to proper dimensions. We have a running joke about it. We call it The Nubbin Nav. None of this is user error, and what I am describing barely scratches the surface of issues tormenting me since the switch. I'm shopping platforms and allocating the time I save to publicly clowning on this busted joke of a site builder. 

Garbage - absolute garbage.  I spend so much time getting it right, and then my site changes.  Things just disappear.  And when I send screenshots to customer support of before and after (it's happened multiple times, so I started screeningshotting right after I made the edit and then a few days later), they just send me links to how to use the editor.  Things are literally shifting and disappearing on my page, and somehow it's not their problem - it's mine.  Seriously considering leaving Squarespace. 
@ShaneGardner I asked customer service if I could revert and they said no.  Luckily, I only "upgraded" one page.  They did tell me I could recreate the page with the old editor, but when I went to do it, it defaulted to the fluid editor.  So I'm stuck with one of my most important pages being something I can't rely on... I have to check it regularly to see if the content has shifted around or deleted itself.  

I agree it's terrible. Why do I have to make separate designs for desktop and mobile? Mobile version is terrible, never looks as intended. I don't want to move boxes all day like a warehouse employee. I bought Squarespace for my website because ut was simple, looked great. Now it's more clunky than Wordpress that I hate with passion. 

As can be seen in the attached thread, fluid engine is not being received well by myself and many others. I am starting this thread as a sort of coping mechanism for users. I am considering changing platforms after using SS since version 5. This fluid engine update, with no reversion options, is unforgivable. The engine is not ready for public use at best and at worst should be abolished. It goes against the original philosophy of SS - keep things simple and idiot-proof. Well, they have successfully alienated that mission and all of us as well. https://forum.squarespace.com/topic/221449-new-fluid-engine-section-block-update/
 

100%. I have 5 websites on SS, been using since version 5 and this is the worst SS has ever treated their customer base. I never even got an email letting me know about fluid engine, let alone asking for my input about new features. Nope! Just roll it out on everyone with no way to revert to the classic editor. I would like to permanently block it from touching my sites. The headaches this has caused me and many others is simply unforgivable. We now have so much more to worry about, and working with this fluid editor is just plain awful. The mobile editor is a joke. I guess now that SS is a publicly traded company they don’t care as much about us. It’s a shame. They arent even on these forums and call it “community”. Its really a board to help us cope with their bad decisions at this point. I have emailed my complaint to them but can guarantee I’ll get a canned response like “we’ll forward your feedback to the right people”…sure, because you’ve proven my feedback is so so important to you. 
 
and to add insult to injury they just raised their prices across the board. Unreal. I am angry. 

No no no no no. I also thought fluid engine would be better but it's NOT. Why are desktop and mobile different? I make a layout in desktop and then I go to look at it on mobile and it's all broken. How about just making something responsive and letting it stack? I thought fluid engine would allow me more flexibility, but instead, I never know what will be broken on other view, what is the point of this when we are trying to make sites that will be viewed on different devices? fluid engine clearly does not know what to stack too. Please fix fluid engine before releasing something so broken out to paying customers. Now I have to spend hours upon hours trying for work arounds that I just want to find a different product to use!

Several times now I've abandoned entire pages built using FE and completely rebuilt pages from scratch using the old editor because it was impossible to work with FE. Squarespace is causing me to try SeedProd on WordPress for my next project. If it works better and costs me less time than FE, I'm gone - and I doubt I'll be back.

I'm also experiencing extremely slow editor issues in Chrome, Firefox and Safari. I have a 1G speed internet connection that consistently runs at 700-800mbps download and 41mbps upload speeds It's not slow internet.
Clearing caches makes no difference. Changes done in the editor sometimes do not display until the next day. This is wasting enormous amounts of my time, and it's been like this for over 6 months.
Squarespace please fix this!!

Hi! I'm wondering if anyone knows how to have image captions and titles only display in Lightbox mode for 7.0 Brine templates? I'm writing this here since it's very similar topic to the topic of this original post. Thanks in advance!