I’m using Acuity/Squarespace for my UK business, selling consultancy services (mainly to Italy) through acuity appointments. My website uses EURO as currency. This has nothing to do with Squarespace commerce, digital products or physical products. I'm only interested in acuity scheduling appointments.
Right now, it doesn't seem possible to offer buy now and pay later options when booking appointments. Some of my customers want to pay in instalments to spread the cost and the fact that this is not possible is a huge limitation. To fill this gap I’ve tried to use the "Pay a deposit and save customer's card information" option to charge them a percentage at booking time and the remaining amount at a later date but this method in not good enough.
First of all people might decide to pay with PayPal (currently connected to acuity because I HAVE to offer that in 2024) instead of Stripe, and in that case I would not be able to automatically charge the remaining amount as PayPal doesn’t allow me to store the customer’s card information. To get the remaining amount I would have to send multiple invoices and hope to get the rest of the money from the customer, with no protection at all.
Plus, even if I had the option to exclude PayPal and force Stripe as the only payment method EXCLUSIVELY when people decide to pay in instalments (which I have not unfortunately) I would still need to setup the remaining instalments within my stripe account, using Stripe subscription feature and bypassing squarespace and acuity completely. This because the only option I have within acuity once I have the client’s card on file, is to MANUALLY trigger an additional single payment, forcing me to do this every time the instalment for that customer is due, which of course is unsustainable.
To recap:
1) Is there a way to add a buy now pay later payment option to acuity?
2) If not, is there a way to link payment providers per booking type? If this was possible, I'd then create a copy of each appointment type and connect them exclusively to Stripe and not paypal to collect card information and charge clients at a later date. This would allow me to keep paypal connected to the original appointement type as I don't want to lose that option as some customers like paypal.
3) Once I have the customer's card on file, is there a way to setup recurring payments within acuity so that I can charge multiple installments on the customer's card automatically? It seems to me that I can only manually trigger single additional payments at the moment, forcing me to setup any automatic recurring payments within stripe.
Thank you.
