CasaleoPet

Square Space now states as of 9/5/24 that Live Chat is closed. Joseph M. (Squarespace) Sep 6, 2024, 4:25 AM EDT Hi there, 

 Thanks for reaching out. Joe here from Dublin to help out. We’re experiencing a higher than normal volume of requests and are working as quickly as possible to answer them in the order they’re received. We appreciate your patience, and apologize for any inconvenience. Additionally, our live chat services were closed due to volume which is why you were asked to open an email ticket. We’re currently investigating an issue with migrated Google Domains —thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. There are many variables that we test against before we release a fix, so we can’t provide an exact timeframe for a resolution. We can’t always follow up personally when a fix is released due to the volume of reports we receive for this issue. That said, these reports are crucial for us as we improve our platform. If you notice any other unusual behavior, please contact us again. Best, Joseph M. http://support.squarespace.com

I have been trying to contact SquareSpace support via LiveChat and Email for 24 hours now. I keep getting this error message: Sorry, we're receiving a large volume of chat requests and don't have an available live chat agent right now. Please contact us via email at this link and we'll reply as soon as possible: https://support.squarespace.com/hc/en-us/requests/new. We apologize for the delay.