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creedon

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Posts posted by creedon

  1. 8 hours ago, ElleR said:

    did you have an update for this please

    I have not updated my code since I last updated my code.

    Please post the URL for a page on your site where we can see your issue. For us to see the URL you need to include the link in the content of your post. The URL field the forum software provides is not shown to us.

    A link to the backend of the your site won’t work for us, i.e. a URL that contains /config/.

    Please set up a site-wide password, if your site is not public and you've not already done so.

    Post the password here.

    Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

    Please read the site-wide password and how to share a link documentation to understand how they work.

    You may find How to post a forum question post useful.

    We can then take a look at your issue.

  2. Quote

    There's a lot of finger pointing going on.

    I don't have a solution but some observations. Likely this is not a domain hosting or website hosting provider issue.

    Moving your domain from registrar to registrar does nothing as that is not where the problem most likely is.

    As soon as you mention another party is involved naturally each one will say it's the other fault. Customer supports job is to get you to go away as quickly as possible so as not to spend money on your support. If everything was on Squarespace, then what would Squarespace say?

    I suspect this is not a hosting issue but a blacklist issue which you touched on. Your domain has gotten on a blacklist. Please see the following.

    Let us know how it goes.

  3. 45 minutes ago, MiaReytDesigns said:

    I have installed twcsl

    Excellent! First bit of code is in!

    Quote

    Am I right in thinking that I should add the code to Website Tools - Code Injection (the whole site rather than Page Header Injectior via shop as I already have a code there allowing me to sort my items alphabetically)?

    If you are referring to the category effect code itself, many of my Store page based code effects can be installed either for the Store page only or site-wide. Most folks only have one store so I suggest adding it to the Page Header Code Injection for the Store page. Both methods are usually described in my install instructions for the code.

    When installing code, where other code already exists you do have to be careful not to disturb the other code. The code editor can be a bit finicky. I think the thing that trips most folks up is they click, paste, and save and the insertion cursor isn't where they thought it was, therefor messing up the code.

    Proceed with deliberateness and check each code insertion before saving! If there is a bad insertion, cancel! Don't try to repair. You've already got the new code on the clipboard so it's easier just to cancel and try again.

    In many cases you can just put the insertion point before all the other code already there and paste. Then hit the return a couple of times to get a line between the new code and the existing code. It's easier to read where one code ends and the other starts.

    Let us know how it goes.

  4. Quote

    When I click on "Crochet" it immediately takes the customer to "Holloween".

    You are actually in the Crochet category but because Breadcrumbs is turned off you can't see that on the page.ScreenShot2024-02-19at2_23_43PM.png.0b51d31e1dcc3b9cb9a50f2e231a172d.png

    Halloween is a category nested under Crochet.

    ScreenShot2024-02-19at2_46_13PM.png.1cb0809c201ca81a937016a2d4be95bb.png

    Quote

    The Halloween tab is missing on my page now and the only way to access it is if the customer clicks on "Crochet". 

    I'm not sure if you intended to have a nested Crochet > Halloween category or not.

    ScreenShot2024-02-19at2_53_29PM.png.55358c6e3c89b9436568cc1c6de48e3b.png

    If not then you'll want to drag the Halloween out from under Crochet.

    ScreenShot2024-02-19at2_56_17PM.png.715cb7f4d634077654cc0b7c2e2d2796.png

    If you want to have both Crochet > Halloween and Halloween categories for a product then you need to create an additional top level Halloween category.

    ScreenShot2024-02-19at2_59_16PM.png.971410a41c210246909ee154a6e48dda.png

    Then to assign the nested category and the top level category you do the following in the product.

    ScreenShot2024-02-19at3_02_14PM.png.da30d9b5acbfe13eb16eec6877c83659.png

    Let us know how it goes.

  5. 4 hours ago, amandacoccaro said:

    but it is still showing my main navigation

    I assumed you were on v7.1. You are on v7.0 using the Brine template family which requires different code.

    <style>
    
      .ancillary-header-primary-nav-position-bottom-center.has-primary-nav .Header--bottom {
      
        display : none;
        
        }
        
      </style>

    Let us know how it goes.

  6. On the split site navigation issue please see the following.

    Usually what folks do is the home page of the website becomes a landing page with the header and footer hidden and links to the two halves of the site. You can obviously get fancier as with the example site you show but I don't have any insight into all the effects that are going on there.

    Let us know how it goes.

  7. @nick_sh is correct image-map.net produces code that is not responsive. The code it does make was useful before the web became responsive. It is possible to convert the code into an SVG format that is responsive but requires expert knowledge.

  8. Quote

    Do you want me to send you the code from all 3 of these?

    I don't think that will help.

    I think what @tuanphan is saying is that there are syntax errors in your code. Such errors can cause all kinds of issues.

    The first syntax error I can see in tuanphans pic is that your style element is not closed properly. Style tags should begin with <style> and end with </style> (note the forward slash, which mean close).

  9. 35 minutes ago, inkmouse said:

    my client was unable to get it to work. Any possible updates or can you advise?

    I just tested the bookmarklet on my test site and it worked a treat.

    The only thing that comes to mind is it wasn't installed properly. The first thing to check it to see if the bookmarklet looks something like the following in the browser bookmark editor.

    ScreenShot2024-02-15at3_12_01PM.png.62dd176d6d70117c5f7196ab2107ad3f.png

    Let us know how it goes.

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