I was unfortunately forced into the Google merge; went to renew a domain I have.
1. Even though I selected 1 year subscription, they subscribed me for 2 years AND also overcharged me for the subscription.
2. I tried to contact customer service and for me to move forward with them to even speak with me they are requesting my personal information to some minimum wage Indian.
3. Whenever I try and connect to chat it's giving me an "error", this is how they handle customer service, they just don't deal with it or make you jump through enough hoops.
I highly suggest you stop using this service as it's a joke of a company.