Jump to content


  • Posts

  • Joined

  • Last visited

Everything posted by Paccia

  1. Hello everyone, Do you have suggestions for an easy to use and implement testimonials extension/plug-in that is not connected to products/services sold? At the moment, on my website I am providing my services for free. I am a new entrant and building my reputation until I have enough under my belt. However, the clients I provide my service to do send me their testimonials and feedback which I would LOVE to incorporate on my website. Is there a way of doing this? What do you suggest?
  2. Did you try contacting support by email? Have you had any success with that? it has been 5 days since I reached out by email and still no response.
  3. I tried to disconnect completely, and reconnect again, but still same issue. I also tried to connect to a different domain, also no use. What is completely unreasonable for me is the terribly slow response time from support, as a paid client, I do expect to have access to support that does not affect my business.
  4. Hello everyone, I created my site on squarespace and initially I connected it to my .net domain, which was completely fine and updated within hours. I managed to find the .com of the same domain name, so I removed the previous connection to the .net and added a new DNS record connection to the .com -- it has been days and nothing happened, everytime I refresh to check status it says no records found. My website has been down and I don't have email, I have clients waiting for their deliveries and Squarespace support takes ages to reply, even though I am a paid client. When I ran a test on the zone file, I realized that squarespace hasn't created a zonefile for this domain. I emailed support, but I simply cannot wait 2 days for a reply and lag behind on my deliveries. What am I doing wrong? Can someone helo? More info: 1) Domain registered on Namecheap.com 2) The DNS settings I have on namecheap.com are: connect1.squarespacedns.com connect2.squarespacedns.com I tried to remove the connection completely, and do it again, still same problem.
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.