I am having the same problem! I just watched a webinar that talked about the option to set up mail forwarding for free. I searched in "help" and found these instructions, however, in #3 it says to "click Email" but there is no such thing. There IS a choice of "Domains & Email" but the choices are only "Domains" and "Google Workspace" which is where you have to purchase a plan. I do not want to purchase a plan, I just want to free forward. 🙂 Any help would be greatly appreciated!!
Create an email forward
To create an email forward:
Open your domains dashboard.
Click the domain you're setting up an email forward for.
Click Email, then scroll down to the Email Forwarding section.
Click Add rule.
Enter an alias in the Forward from field. The alias is what will display before @yoursitename.com. To forward mail sent to any alias at this domain to the same destination email address, enter an asterisk (*).
In the Forward to field, enter the email address where you'd like to receive the forwarded emails. It's not possible to enter multiple email addresses in this field or receive forwarded emails at multiple addresses.
Click Save
After you save changes, we'll send a verification email to the email address you entered in the Forward To field. Click the link in the email to verify. Your email forwarding begins 24-48 hours after you verify your address. While verification is pending, a yellow Verification pending status will appear next to your domain in the Email forwarding panel.
Keep in mind, it's not possible to forward mail sent to an alias to multiple different addresses by listing multiple “Forward to” addresses, or by creating multiple rules for the same alias.