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cfnyc's Achievements

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Level 1 (1/20)



  1. Got thru to customer support who says this is an issue they are aware of and working to fix. The solution is to delete your MX records, then add your custom records, then add your MX records back in. Trying it but not sure yet if this will work.
  2. We also have this issue. Our domain was purchased via squarespace. We need to add DNS records to meet our DKIM/DMARC requirements for mail deliverability. Where else would we add these records if not through the Squarespace DNS editor? Trying to add CNAME and TXT records and we're getting this exact error about MX records ("Preset MX records already exist for this domain..") so it seems like something is wrong. I surely should be able to add these records? I don't want to delete the existing MX records because we need those for Google Workspace.
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