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LabMercury

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Posts posted by LabMercury

  1. Hello - I'm hopeful someone may have a solution or fix. I did start a support ticket with SS as they look into my issue.

    1. My product images disappear in all 3 of my stores when in mobile. Once I begin to scroll the image fades to white and won't reappear. This only happens in mobile, In desktop the secondary product image fades in (hover effect) and looks fine. I wonder if the issue is the hover effect when in mobile?

    2. I uploaded several screen shots from my mobile device.

    3. This error/glitch only happens to the live site when tested on iPhone 13, 15 and in Chrome, Safari & Firefox. It does not appear from inside the SS CMS when in mobile view.

    4. Would a work around be to turn off the hover effect on my product images? Although I like that effects visual aesthetic.

    Many thanks

    Andy

    www.BalancedTravel.com > Shoppe > IMG_7202.thumb.PNG.37283a1be33c1c9854022a41dbe104c4.PNGIMG_7204.thumb.PNG.2d31b998eb63917174162086ef838799.PNGIMG_7202.thumb.PNG.37283a1be33c1c9854022a41dbe104c4.PNG

    IMG_7203.PNG

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