Jump to content

MindoPod

Circle Member
  • Posts

    4
  • Joined

  • Last visited

Everything posted by MindoPod

  1. I've developed a course with 10 chapters, each of which has many lessons within it. As it continues to grow, it becomes harder for my customers to navigate within it. I can't find a way to be able to link directly to a specific chapter from the main course page. Anyone have any ideas about a solution? The idea of chapters is a nice organizational approach as I build out the course, but on the course page itself it doesn't allow much functionality – other than acting as a visual headline. It doesn't even allow collapsing to hide/show content. (sorry it's behind a paywall, so I can't share it here). Thanks for any ideas!
  2. I'm start I am beginning a new business with a partner and we are trying to figure out succession issues before they become problems in the future. Right now it looks like we only have the option to set up the new website like this: One of us registers as the owner, gives their cc for payments, and links commerce income to their bank account. The other (currently me) is granted full admin privileges and we both create the website and establish the business (digital sales). Then let's say the other person (my partner) who registered as the owner suddenly dies. There's info on managing a deceased person's site (https://support.squarespace.com/hc/en-us/articles/360033496412-Managing-a-deceased-person-s-website) but I am neither relative nor executor. In this case Squarespace says all admin rights go out the window. Let's say I can't log on via my partner's account to change ownership, or if I do have their log in, I then don't have access to their email to verify that ownership change if asked. So where does that leave me? Where would that leave our business site? Totally S.O.L. ...? How can we set up our new website from the start to handle a joint-ownership situation like this? Certainly we're not the first to have this situation. How do big businesses set this up? Thank you so much for your help! Mindo
  3. I just did this manual workaround for one of my members that worked.... They had messed up their password when trying to sign up for a membership site. They clicked the forgot password link but never got the email. Checked their spam folder - no joy. When I went into my list of contacts, their name showed up under All Contacts, but not under Members. I clicked their name in that contact listing there, and then used 'delete profile' . I then instructed them to open a private window / incognito window on their browser and manually enter the sign-up URL in that address window, rather than clicking on the link I had provided them (to assure it would be opening using the private window) - I recommended this as a shortcut/easy way to have their browser ignore their cache, rather than instruct them how to clear it. Anyway - they went to the sign up page and then had no trouble starting the process from the beginning, with ease and success. Good luck - hope this helps
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.