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dbcreativeservices

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Posts posted by dbcreativeservices

  1. I just posted a different thread, but I had 297 pages mysteriously moved out of their indexes and garbled up into a mostly random order (on 7.0). Support told me to "simply" move them all back myself. Good times.

    Quote

    "We’re currently investigating an issue with pages being removed from their indexes—thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. To fix this, you can simply move the pages back into their respective index."

     

  2. I just found out that a Squarespace issue caused one of my client sites (on 7.0) to have all of its pages moved out from its parent Index section causing ALL links to now be broken (as the Index is empty).

    I reached out to support and was told:

    Quote

    "We’re currently investigating an issue with pages being removed from their indexes—thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. To fix this, you can simply move the pages back into their respective index."

    So they want me to start manually moving the pages back myself. There are dozens and dozens of pages that are out of order and Im sure this will take me hours to sort through everything. They are unaware of any solve for this and that Im pretty much on my own to fix what they have broken.

    Is anyone else experiencing this? Im too scared to go start digging through all of my 7.0 sites to see who else is effected ha. Any insight or advice before I start trying to move everything back would be much appreciated.

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