AKramer

I am also desperate for this feature. I had actually started just establishing entirely separate mailing lists identified by location so I could keep like customers from like locations together... but then I hit my limit of mailing lists (20), so that's not gonna work anymore! REALLY wish segmenting the emails was a feature we could have!

@paul2009 I'm still trying to figure this out, and I'm back to thinking that an API is the way to go (likely through Zapier). In the Squarespace guide to Managing customers, it says "it's not possible to create, import, or edit customers manually at this time." Can an API call get around this? Zapier has recently released a new action that would enable adding a customer to Squarespace whenever a transaction is completed in Square (yes, each new customer addition is a Zap); see image. This would seem to solve my concern; need to confirm the customer details (total spend, date of last order, order value, etc) were also captured. If you have any new information to share about this dilemma I'm all ears.

Ok, so given this unpleasant reality -- here's a somewhat different challenge: How do you suggest combining the customer data collected via Square (in person, art show sales for example) with the customer data collected via Squarespace (online sales, website forms)? I presently use the email tools in Squarespace to communicate with customers about upcoming shows, online sales, etc. so I find myself manually importing the Square .CSV files with email addresses after every show. That would be only inconvenient **IF** the result in Squarespace also captured the customer's transaction history, POS spend, items purchased, etc., but it does not. Switching to Square for my email communications seems not ideal as their marketing tools are not as advanced, but am I better off using that? Either way, it seems I am losing cumulative customer purchase data between systems. Personally I'm less concerned about inventory mgmt as all my work is OOAK, but I certainly am interested in being able to track my great customers -- no matter what platform they purchase on, or when.

Up to now I've used mailing lists to manage my customer history. Online customers (one list), and each in-person show is another list (by show and date). I now have more than 20 lists as I've done more than 20 shows, so I've maxed out the SSpace option for sorting my customers by where they have met me. Does anyone have a better way to do this? I frequently wish to send marketing emails only to customers who have bought from me at this location or that location. How can I organize my customers so I can segment by their buying history and location?