Hi all,
The Setup: I've created a Free Glamping PDF for readers that visit our Glamping Blog Post. To obtain the PDF, the reader clicks the link, which takes them to a not-listed page with a newsletter block to capture their email address and become a new subscriber. I've set up an automation to have those that enter their email address to receive an email with the link to the PDF download.
The Issue: This works perfectly fine for "new" subscribers, but when an existing subscriber enters their email in the newsletter block, they don't receive any email from the automation to the link to the PDF download. It seems like the "funnel" breaks with an existing subscriber.
Any thoughts on what is causing this issue?
Thank you,
Kevin