Matt_Shepherd

Just had confirmation the endpoint is back online (apparently with some extra rate limiting applied)

I have chased support again for an update. The lack of communication or ETA on what is a fairly significant production outage from a major company is quite astounding!

Yes this is just for order creation

For anyone interested: support has got back to me saying the endpoint has been locked down for security reasons. Waiting to hear how long we can expect that to be the case.

Is anyone else seeing issues appear recently with API integrations? We are seeing problems with order creation. Initially the API started rejecting orders where any line item had unlimited stock set to true but stock level was 0 (0 stock shouldn't matter the product is set to unlimited). And now it has just started rejecting all order creation with the error AUTHORIZATION_ERROR. This is with API keys that have worked fine for over a year now, as well as new keys I have generated for testing which have order read and write permissions. I have flagged this with support who say they have raised it with the engineering team, but no response other than that so I have no idea how long this is going to be an issue for.