Emil_BB

Still no solution. The support keeps sending the same link and doesn't help resolve the problem...

4 minutes ago, paul2009 said:

Do let us know how you get on. It may help others in the same situation later 🙂

Of course 🙂

13 minutes ago, paul2009 said:

If you haven't committed to CookieBot yet (you haven't paid for it) then I recommend that you take a look at CookieScript instead.

I've tested a number of these consent tools and this was my favourite, followed by CookieYes. I didn't find CookieBot very user friendly and so I'm not the best person to help you with it.

I see. Unfortunately, we've already paid for CookieBot. I guess I will just push their support. Thank you for your help

If I add it manually it doesn't block any cookies

Thank you for your extremely fast response @paul2009. The problem is that CookieBot automatically blocks Squarespace scripts and I don't know the source of these scripts or how to add them. I tried to identify them and add them at the bottom as you can see in the following screenshot. But it doesn't help. Hopefully, the screenshot helps.

The support answered me in a week saying I have to add it manually but no help in this regard...

Hi, 

I hope someone can help with a quite serious problem. I have implemented CookieBot to our company page and the CookieBot shows up on the first visit. The problem is, that if the user denies cookie consent, the whole site turns empty. There is nothing showing. No text, header, images, nothing. 

The CookieBot script is placed in the header in Squarespace. I have tried to turn CookieBot from blocking cookies automatically to manual but I don't know how to add the Squarespace scripts manually for the site to work. Does anyone else experience this problem and can help?

Website: https://bobbiebeastie.com/