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DCH

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  1. I just had something like this happen to a site in progress that has not been launched yet. Our shop page changed to a blog page, lost a lot of content and was ineditable. Was raking my brain to think what happened and started reworking the page but since editing was not working, decided best to contact SS. SS restored the page and content rather quickly, but I am leery and worried about this issue. This was a very strange and random "bug". SS's response was not completely reassuring: "This was actually triggered by an internal bug within our platform, that has been identified by our engineers and they are working to solve this ASAP. However, they haven't found the pattern that triggers this behaviour. Having said that, the large majority of user reports, point to the fact that, this only occurs once on a Squarespace website, so the possibility to occur again within your website is limited. "
  2. yes, been having this issue for years... when rearranging images in a gallery, it often freezes up or wont let me make a change. Any updates yet?
  3. I have the same question. Wondering why a view event button is not included. Seems silly to have to make a link in each event excerpt. Hoping people are savvy enough to click through, but it is nice to have an "action" button.
  4. I was having an issue with the zoomed product image appearing blurry. SS customer care told me is was a browser issue and it wasn't happening on their end. But after trying different browsers, and incognito window, it still happens to me. I'm on mac mojave- maybe that's it? I ended up disabling the zoom feature by editing site styles –> product items –> click action (changed to lightbox instead of zoom). But the jury is still out on why the zoom image appears blurry on my end, but not on SS's end. I attached a screen grab of the zoomed image.
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