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Turre

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  1. Hello! I'm having an issue which I'm not sure how to search the answer for so I decided to ask here. Bookings (= varaa aika) for our services come from a 3rd party. I've successfully embedded the booking procedure to our site but there is an issue when browsing with mobile. The initial list of services in the booking block is pretty long and after a service is chosen, the booking block collapses to a way smaller size. The page doesn't really recognize this and the view ends up in the bottom footer. This isn't really favorable and can be confusing for the person booking a service. Is there a way to force the bookings page to return to the top after clicking on the embed block, or something else that has the same result?
  2. So I contacted customer support, they were very helpful. They showed where to find my DNS settings. For some reason I don't have the option to view them directly but one can access them by adding /dns-settings at the end of the URL, like this: https://YOURPAGE.squarespace.com/config/settings/domains/linked/YOURDOMAIN.com/dns-settings Just adding if someone wonders the same thing. Apparently my domain handlers only added 2 of the 4 required A-records. They've now added the missing 2. Have to see if the certificate process completes / speeds up now.
  3. Hello! Site: www.hiuspalveluatlantis.fi I'm currently waiting for the SSL certificate on this site I'm working on to activate. I'm having doubts if everything is allright as I'm using a connected third party domain and it has been ~30 hours since the DNS records were added to the domain and now the SSL certificate says unavailable on domain settings page and "error" in the developer tools SSL page. I do see that it could take up to 72 hours to generate the SSL but people here say that it is rare to take that long. If there is an error on my end I'd like to fix it asap as the site really should be up and running for the coming weekend. I personally don't have access to the domain controls but I'd like to have the people handling those to double check if all the records are correct. I was dumb enough to send them the records as an image attachment and they didn't have the chance to copy&paste them, so I'd like to re-send the records in text format to eliminate the possibility of human error. But now I can't find the DNS settings for my site in Squarespace. I looked up a guide and they should be in domain settings page but they are not. This is all I'm seeing: So, what gives? Where can I find them?
  4. So, seems to work on Firefox for some reason. Weird.
  5. Thanks for the quick reply but unfortunately it didn't work. I'm working on chrome, logged out, deleted all cache and logged in. Still not showing up. Guess I'll try a different browser.
  6. Hey! Quick question. I'm just starting to make a website with Squarespace and I really want a parallax effect on main page background image. I just watched a video where it was stated that parallax in now in-built to 7.1 and can be found under image effects. I have my background image uploaded but when I go to click 'image effects' it shows nothing, just an empty box. What do? I started editing on the Colima template if that has something to do with it.
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