katjapatel

Hi there, when I try to load my website in a browser I get an error message that connection is lost. I can work on the backend of my website without any problems. My domain is still with Godaddy, as I was told by the company which migrated the website that it can't be transferred because Godaddy owns it. What happened today was that my Linux hosting with Godaddy ended. When I got the renewal reminder, I spoke to Godaddy customer service, they assured I don't need to renew; it won't have an impact on the Squarespace side. Is that the problem behind it? I can't find any suitable help in the Squarespace help centre. Ideally, I would like to domain transferred as well to be able to shut the Godaddy account down. Any advice would be much appreciated. Katja