AdminDITP

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After purchase emails only send once to the same email?

AdminDITP posted a topic in Commerce

Hello, I have set up an email automation that emails a customer when they purchase a specific product. The email is designed to have a link to a form for clients to fill out, and this is working just fine. The problem arises when a client with the same email address purchases another of the same product; it seems that the automation doesn't get resent in this case. Is there any way to turn that on or am I missing something? Thanks!