Jump to content

AmandaValentine

Member
  • Posts

    2
  • Joined

  • Last visited

Reputation Activity

  1. Like
    AmandaValentine got a reaction from RAMPTRAMP in Limited availability product status showing double   
    This is also happening to me and it's making my storefront look wild. It looked totally normal last night. I worry this will confuse my clients. 😞 
    Link: https://amandavalentinephototherapy.com/photos
  2. Like
    AmandaValentine reacted to paul2009 in Instagram checkout error message   
    Thanks for adding some wider perspective @sayreambrosio. Whilst it's disappointing that anyone is affected by something like this, it does help to know that we're not alone in this.
  3. Like
    AmandaValentine reacted to sayreambrosio in Instagram checkout error message   
    This is probably not helpful, but it's not just Squarespace. I've run into it on a few other sites on Wix as well as a customer and a designer.
  4. Like
    AmandaValentine got a reaction from emilyradforth_ in Instagram checkout error message   
    I'm also having issues and my Squarespace ticket was "escalated" to the team lead and well... totally useless reply filled with fluffy words. They really don't seem to care if we are all losing business (many of us being artists/small businesses still trying to recover from *gestures exhaustively at* the state of the world and C-19.) What the reply I just got really told me - they are just like every other capitalist company out their disguising itself as an artist and small business friendly platform to rake in cash. If they had any integrity they would be frantically trying to resolve this while clearly communicating with us (openly and publicly) and they would be issuing credits (give us this month free!! Credit the accounts who have paid in full for the year!!) to those affected to try to make up for the lost sales we, their customers, are experiencing because of Squarespace's inability to function along side the largest social media platform on earth - the place almost all of us go to market our businesses and services. I'm big mad. 
  5. Like
    AmandaValentine got a reaction from herselfnz in Instagram checkout error message   
    I'm also having issues and my Squarespace ticket was "escalated" to the team lead and well... totally useless reply filled with fluffy words. They really don't seem to care if we are all losing business (many of us being artists/small businesses still trying to recover from *gestures exhaustively at* the state of the world and C-19.) What the reply I just got really told me - they are just like every other capitalist company out their disguising itself as an artist and small business friendly platform to rake in cash. If they had any integrity they would be frantically trying to resolve this while clearly communicating with us (openly and publicly) and they would be issuing credits (give us this month free!! Credit the accounts who have paid in full for the year!!) to those affected to try to make up for the lost sales we, their customers, are experiencing because of Squarespace's inability to function along side the largest social media platform on earth - the place almost all of us go to market our businesses and services. I'm big mad. 
  6. Like
    AmandaValentine got a reaction from paul2009 in Instagram checkout error message   
    I'm also having issues and my Squarespace ticket was "escalated" to the team lead and well... totally useless reply filled with fluffy words. They really don't seem to care if we are all losing business (many of us being artists/small businesses still trying to recover from *gestures exhaustively at* the state of the world and C-19.) What the reply I just got really told me - they are just like every other capitalist company out their disguising itself as an artist and small business friendly platform to rake in cash. If they had any integrity they would be frantically trying to resolve this while clearly communicating with us (openly and publicly) and they would be issuing credits (give us this month free!! Credit the accounts who have paid in full for the year!!) to those affected to try to make up for the lost sales we, their customers, are experiencing because of Squarespace's inability to function along side the largest social media platform on earth - the place almost all of us go to market our businesses and services. I'm big mad. 
  7. Like
    AmandaValentine reacted to Anniestasia in Instagram checkout error message   
    I’m devastated, I just switched from a website provider for issues at checkout and went with square space have spent 3 months building my website and all week promoting is on my Instagram, to launch it and the checkout isn’t working, square have said the same is a problem via Instagram so they can’t do anything, I’ve reported it to Instagram and as mentioned I very much doubt I’ll hear anything, honestly devastated is an understatement, I don’t even know what to do from here 😩
  8. Like
    AmandaValentine reacted to emilyradforth_ in Instagram checkout error message   
    I was told that squarespace are looking into it and are bringing it up to Instagram to raise the issue but it doesn’t seem like they’re being very urgent about it. Hopefully if we keep emailing and reiterating how serious this is they will take note and actually push this to Instagram. I recently paid for my yearly subscription so really don’t want to have to leave but I’m feeling a bit helpless and don’t know how long to let it go on for before I do have to move to another platform, very frustrating and disappointing response from squarespace so far 
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.