theDCcartel

Yeah, same. I have never had it before and last night 2 complaints. They said it's not our issue and my response was it kinda is when people start peeling off your platform because you can't fix it. They also said that they just tell people to use the web browser and I said fine for the 1-2 people who contact me and ask but for the other 10-20 who CBF I lose the business. I noticed that other websites that use Squarespace are un affected by the issue. I found a couple online last night and could buy them. Think I might also have to leave Squarespace. There response has been disappointing

Hey Guys Need help. So on your phone looking at insta decide you want to buy a product and click through to the webpage from the bio. I have noticed when they go to pay- Instagram/ phones/ squarespace try to open a new page and the phones block that from happening essentially killing off a sale. The problem is with all three. 1) Instagram - because it is the browser that tries to open a new page 2) Phones because they are trying to block the page opening a new page and 3) square space wanting to open a new page. there are probably 3 fixes here can you help? Im too new at this,.