@paul2009this is the response, do you think it's her email provider that is the problem?.... I haven’t adjusted the size of text in my phone at all. I've got the the latest OS 16.2. I don’t use the inbuilt mail program - I get your emails on a different platform altogether. I use Firstclass - a web based secure encrypted email program.
I'm concerned that there are others that this is happening with that are not telling me and therefore affecting how many people get to read the content being sent out. Thanks for your help with this