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jmsmi

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Level 2 (2/20)

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  1. Update. Here is the form support shared with me: https://support.squarespace.com/hc/en-us/requests/new?platform=v6&ticket_form_id=360000136328&websiteId=63b122b0563bdf35e0cb7847 Unfortunately it requires that I can contact the site owner, but I don't know who it is. I am certain that it was an earlier site made for the same client because if I load the page and cancel/stop the page from fully loading I can see it uses the same assets that were shared with me by the client.
  2. I've built a site for a client and we're ready to set up the domain, but it appears that they've previously used the domain on another site. The domain resolves to an expired site. I suspect this site was owned/made by the previous person they contracted for this job. I have access to the DNS file for this domain (GoDaddy). It looks like the Squarespace was either never set up, or partially set up. I think I need Squarespace to help me with this. The old site owner is MIA.
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