KerriMcCabeArt

Honestly, I just paid for a year. I keep having trouble with the check out on my site and I have no way of knowing until someone tells me. I am beyond discouraged and disappointed with Squarespace and I would really like to get my money back and go with another server. I have no confidence in this site.

I am again having feedback from buyers that my site won't let them check out. I have no idea how many sales I have lost because of this because I have no idea until someone tells me there is a problem. It simply won't let them progress after "add to cart". artistkerrimccabe.com

I am being contacted by clients letting me know they can't checkout. They are being told an item is sold out when there is 1 in my inventory. When I tried making the inventory two, to see if that would allow the checkout my customer was not able to reduce the number she wanted to purchase to one. This has happened several times. I don't know what to do, as it doesn't seem to be happening on every listing, but unless someone contacts me I don't know about the trouble.