Jump to content


  • Posts

  • Joined

  • Last visited

Posts posted by lucy_temple

  1. Thanks very much Paul! I really appreciate you taking the time to help me.

    I have followed your advice and it seems to have worked - I'm no longer getting the 'DNS error' message in my SquareSpace settings. 
    However, one question: I still have an A record in my 1&1 settings with a host name 'ftp' that goes to the old SS address. Should I just delete this or do I need to do something else with it?

    (Incidentally, the guides you linked to seem to be written as if you are connecting a new domain, and don't tell you how to edit the DNS records on a domain that is already connected, hence why I was stuck. I can't see the 'new' IP addresses you list for SS anywhere in those guides for instance.)

    Many thanks


  2. Hi everyone

    I've had my site on SquareSpace for years but have my domain with 1&1. I just noticed when I logged in today that in my domain settings, it says 'DNS error' and when I click through, it says the Current Data is deprecated. I'm not very technical so don't really know what this means. How do I fix this? 

    See screenshots attached from my SquareSpace and 1&1 screens. 


    Screenshot 2022-12-02 at 14.16.26.png

    Screenshot 2022-12-02 at 14.21.41.png

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.