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RDIGITAL

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Everything posted by RDIGITAL

  1. RDIGITAL
    Now I see the buttons. I feel like Squarespace is pranking me. After days of trying to figure it out, I post for help and the buttons appear. Thanks all!
  2. RDIGITAL
    Hello. I have several list-related sections on https://www.resilientfutures.us/ where I have selected for buttons to be shown to link out from list elements. When I toggle the button option "on" under elements, buttons do not appear - but rather the entire list item is clickable. I'm attaching examples below. I want an actual button with a CTA to appear under each list item for user clarity. Even when adding a new section - the button will not show up when the toggle is on under Elements. This is happening across the entire site. Would someone be able to inspect my CSS code? I think I have something overriding this feature but I don't want to mess up the entire website. Happy to provide access to the site. https://hibiscus-dachshund-wk7b.squarespace.com/config/pages
  3. RDIGITAL
    Even when adding a new section - the button will not show up when the toggle is on under Elements. Screenshots below. Does anyone know what could be happening?
  4. RDIGITAL
    Hello. I have several sections on https://www.resilientfutures.us/ where I have selected for buttons to be shown to link out from carousels or pre-formatted sections. When I toggle the button option "on" under elements, buttons do not appear. I'm attaching two examples below. Each carousel or section item is "clickable" but I want an actual button with a CTA to appear under each for user clarity. This is happening across the entire site. Would someone be able to take a look at this, or take a look at my CSS to make sure I don't have something overriding this function? Happy to provide access to the site. https://hibiscus-dachshund-wk7b.squarespace.com/config/pages
  5. RDIGITAL
    Hello - curious if there are any updates of SS offering closed captioning with uploaded videos - or if there is a CSS code solve? I am building out an online course and my client wants to purchase the Pro Plan for Digital Products - but without a closed caption setting - SquareSpace is skipping a critical step for fair accessibility. Would hope this is something they are prioritizing. Any updates? THANK YOU!
  6. RDIGITAL
    Hello. I need help with the new Online Course layouts. I created an Online Course and the spacing of the Overview page with the Lessons/Chapter Summaries does not look good. I'm attaching images below. I have tried changing font size and have also tried all of the tools within the Edit Layout offering - but it's not helping. Perhaps I need CSS code to change - just across the Online Course pages - not the rest of the website. The course is not live - currently unlinked, and cannot be seen from the public domain (also behind a paywall). Can someone help me if I provide access to the website? Thank you in advance!
  7. RDIGITAL
    Good morning! I have been trying to transfer a domain for my clients for over a week. The domain is currently with Green Geeks and I have now been waiting with a "transfer in progress" status for 8 days which has never happened with SS before. When I contact Green Geeks for an update - they said "Please ask for the IPS tag from your new registrar so we can update it." Can anyone help me understand what this means? Or anyone who is familiar with the Green Geeks domain transfer process help? Alternatively - how do I cancel or stop a "Transfer in Progress"? Would it be easier to just maintain Green Geeks hosting and connect it to SS? Anyone had this issue before? DNS settings below. Client has not received any emails asking them to authorize. The authorization code was determined successful. HELP! If anyone can help and needs to log into the site - I can add you as a contributor. Just drop your info below. Thank you in advance!
  8. RDIGITAL
    Hello! Hoping this is a quick and easy question. I have a non-profit client that recently launched on SS. They use Paypal to collect donations, which already charges them a 3% fee to process transactions. We've noticed that SquareSpace charges an additional 3% fee on top of the PayPal fee. Is there any way to avoid this with Squarespace since they are a registered non-profit entity? Unfortunately, it makes a really big impact to part ways with 6% of every donation they receive and I would like to provide them with a better solution since they are paying Squarespace for all the business features. Thank you and please let me know!
  9. RDIGITAL
    Hello. Does anyone have a css code or solve for making images in a carousel clickable? I have tried importing all of the partner logos into a gallery (where I know you can add a link) but cannot get the styling of the carousel to resemble the attached screenshot (which is the style I would like). Is there code to create buttons for each image, and then hide the buttons? I really want to avoid having a wall of clickable logos. Help please! Screenshot attached of the carousel that I would like to make clickable images for. https://hibiscus-dachshund-wk7b.squarespace.com/our-people Thank you!
  10. RDIGITAL
    Hi there. I know there are several threads on this but I've tried multiple sets of code and cannot figure it out. I'd like to resize all of my section background images for mobile. I was able to implement this when I was using background videos - but can't figure it out for imagery. Is there css to resize ALL background imagery to be optimized for mobile or do I have to go one section at a time? Also, maybe someone can look at my code to see if I've made a mistake somewhere? https://hibiscus-dachshund-wk7b.squarespace.com/config/ pw: forumhelp2
  11. RDIGITAL
    I can get the video border with rounded corners via css but not the video itself. Screenshot attached. I'm using the following code. I'd like to apply this to all videos across my site. Can someone tell me what's wrong? #block-yui_3_17_2_1_1668437815607_52957{ outline: solid 5px #66095D; border-radius: 10px; background: #66095D } .player { border-radius: 10px; overflow: hidden; z-index: 1; height: 320px; width: 480px; } Separately - does anyone have css code for background videos with rounded corners when inset? https://hibiscus-dachshund-wk7b.squarespace.com/config/design pw: forumhelp1 Thank you!
  12. RDIGITAL
    Hello. I am having trouble optimizing an accordion and image pairing for mobile. Screenshots attached. The image seems to be enlarging when the accordion information is expanded. Does anyone have CSS code to fix this? Also, I can't seem to eliminate text wrapping across different device sizing. Can anyone help? (additional screenshot attached showing title text wrap in tablet size) It is happening on other pages of this site as well and i can't figure it out. Thanks in advance! Site: https://hibiscus-dachshund-wk7b.squarespace.com/config/ Page: Our People pw: forumhelp1
  13. RDIGITAL
    Hello. I am wondering if someone can provide the css code to add a second button to my navigation. I would like to have an existing page "Client Portal" - be accessible only through a button instead of a link in the navigation. If possible, this button would be next to the Donate button in the current navigation. Any assistance would be much appreciated! https://hibiscus-dachshund-wk7b.squarespace.com/config/ pw: forumhelp1 Thank you in advance!
  14. RDIGITAL
    Essentially, I would like to turn the Client Portal page into a Button and have it in a different color and next to the Donate button in the header.
  15. RDIGITAL
    I have one more question since you are already familiar with my website! Do you know the code for how to add a second button to the navigation? I need to create an additional button to drive to a linked password protected page for gated content. Thank you!
  16. RDIGITAL
    Again, works perfectly! Thank you so much!
  17. RDIGITAL
    Hello. I am working on a client site and would love guidance (css) for how to transition from desktop to mobile and to have the following section in mobile lay out the cards with two per row since the content is super limited and the current layout requires too much scrolling. I have some css code already which I thought would help optimize the mobile experience but it doesn't seem to help with this specific issue. I've attached an image of the desktop version [6 across] and mobile version [1 across]. Does anyone have the CSS code to adjust this? I'd also welcome any additional suggestions with optimizing resizing for mobile (I am relatively new at this). Thank you in advance! https://hibiscus-dachshund-wk7b.squarespace.com/config/ pw: forumhelp1
  18. RDIGITAL
    Genius. Thanks for walking me through this!
  19. RDIGITAL
    did you adjust the coding at all? it is no longer loading incorrectly (so if you did - THANK YOU!). I see the lines you highlighted are now grayed out. I can't thank you enough for your help!
  20. RDIGITAL
    okay - I will eliminate that coding - perhaps I entered it incorrectly! I'll adjust and see what happens now.
  21. RDIGITAL
    Hello. Working on a site the first section of each page (except homepage) is not loading correctly in mobile. Instead of loading at the top of the section, it is loading in the middle of the content, and pushing some of the section content down to overlap with the second section. Examples below. Rendering correctly in desktop version. (https://hibiscus-dachshund-wk7b.squarespace.com/config/design)! This is only happening in mobile. Can someone look at my CSS to see if I have anything incorrect that could be causing this? Or if there is a fix? I'm still pretty mid-level with SS. password: forumhelp THANK YOU!
  22. RDIGITAL
    I'm not sure. Any chance you can take a look at my CSS? I'm mid-level in terms of squarespace skills so perhaps something is wrong with my code?
  23. RDIGITAL
    Working on a site and the mobile nav is overlapping with the first section of each page except homepage. Additionally, the first sections on each page are not loading at the top of the section but instead loading midway into the section cutting off content and shifting some elements in the first section down, overlapping with the second section (https://hibiscus-dachshund-wk7b.squarespace.com/config/design)! This is only happening in mobile. Can someone help with CSS code for these problems? password: forumhelp THANK YOU!
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