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Amyj

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Everything posted by Amyj

  1. Can anyone help to advise how we insert the server side code that meta CONVERSION API requires to run correctly? We have the meta pixel running to make sure we don't have any gaps in the data. If there is a roadmap for when CAPI support was added out of the box (like pixel) Any help really appreciated!
  2. Thank you Paul. But I thought this was a suggestion you didn't advise as we would receive spam email address.
  3. Sorry for the confusion. We already have the PDF downloadable on our website via the customer clicking a button. We now need to understand how we could obtain the email address at the point of downloading the PDF. Reading the options above we would like to prevent receiving spam emails and also the customer having to download via google drive. The PDF is currently here: https://www.finnson.co.uk/finnson-blog/what-to-pack-for-hospital Any suggestions greatly appreciated! Many thanks Amy
  4. OK thank you. I want to make it as professional as possible so this wouldn't work. Is there any other way i can make a PDF downloadable whilst obtaining email addresses?
  5. Hello, Can anyone help advise how I upload the PDF or word document to the automated email that I wish to send when a customer inputs there email address. Many thanks Amy
  6. Hello, Only 9 out of the 18 items I uploaded in the csv file have successfully been uploaded to our pinterest shop. I don't have error messages just 3 alerts. The alerts are numbered 2, 123 and 157. I've attached the messages but for the items that haven't successfully uploaded I have stated nothing different in the uploaded csv file vs the items that have successfully uploaded. Many thanks Amy
  7. Amyj

    Tiktok

    Hello, Can anyone advise if Squarespace will be integrating with Tik Tok shop any time soon? As I understand it we can not sell product through Tik Tok if we have a Squarespace website. Is that correct? Appreciate the help in advance Many thanks Amy
  8. Hello, Apple pay does not seem to be working for the newest iOS update. Version 16.1. Is anyone able to advise whether they are experiencing this issue or any trouble shooting I could action please? We have actioned test orders on 3 different iPhones. All with the latest iOS 16.1 but when you double click to pay it remains on the checkout page and no order confirmation comes through. We have had customer complaints that it isn't working too. Squarespace help centre is taking some time to get back to us. So any help would be appreciated. Many thanks Amy
  9. Hi @paul2009 so I have deleted and no other error message has appeared! And the issue we were having seems to be rectified. Thank you so much! Should I expect for another error message to appear? Thanks Amy
  10. Hello @paul2009thank you! Do you know where i can find the second 'closing' tag so I can screenshot for you? Would this issue be affecting our instagram shop? Many thanks Amy
  11. Thank you @paul2009your help is appreciated. So i need to remove <style> completely? Will this cause any further issues? Many thanks again Amy
  12. Hello, Please see attached screenshots. We have an error code on our website: 'Error parsing Custom CSS, verify Custom CSS is valid' the error then states that 'Syntax error on line 21' Is anyone able to help me with this issue please as we thought we did not have any coding on our website. Any help greatly appreciated. Many thanks Amy
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