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foxfacedesign

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Everything posted by foxfacedesign

  1. Hi @clairecampion. Sorry for the delayed response. I ended up having to hire a developer to do this for me, since I have so many products. He did it exactly the way you mentioned - by adding a data layer in Google Tag Manager. I don't really understand much beyond that though. If you want to go that route, and aren't confident that you can do it yourself, here's the info for the developer I hired: George Dilthey - georgedilthey@gmail.com
  2. Site URL: https://www.foxface.shop A lot of people have posted about various issues implementing Pinterest's event tags, so I'm sorry to pile on. But all of the other threads about this haven't been active in a while, so I don't know if those people gave up or figured it out, and didn't share their solutions. Using the Code Injection panel, I put in my base code, and it works. I also have some basic code that Pinterest offers for event tags: Page Visit and Add To Cart in the Header section, and Checkout in the Order Confirmation Page section. As of right now I don't have any of my product_ids, quantities, values, etc. in there. Over the past 3 weeks I've read every bit of documentation, read multiple forum threads (Squarespace and Pinterest Business Community), and been back and forth with multiple support people from Squarespace and Pinterest. I tried a lot of different "solutions", and none of them really worked. I won't get into the specifics though, or this will be a really long post. So, all I need to know is, whether anyone has figured out how to properly implement Pinterest event tags for Page Visit, Add To Cart, and Checkout on Squarespace 7.1. This would include How do you list out all of your product ids (with all variants, I have over 2000)? How do you pass back dynamic values for value and quantity? Where does the code go, and is there a way to access those areas on 7.1? The exact JavaScript syntax for all code. And I think that's it. If anyone can provide this information I – and many many other people – will be very grateful. Thanks!
  3. I know it's been a while since anyone posted in this thread, but I wanted to add myself to the long list of people encountering issues with Pinterest's tag events not firing properly. There's a lot of useful information here: https://help.pinterest.com/en/business/article/add-event-codes, which I used with a bit of my own code edits. It actually worked with my tag showing as healthy and all events firing properly for about a week. Then it all stopped working yesterday. If anyone has this figured out or knows of another place to look for information, it would be much appreciated.
  4. Hi there! I know your post is about a month old now, but I'm hoping you're still available to assist. Given that Pinterest doesn't offer realtime generated code based on user parameters like it seems they once did, and I couldn't figure out Google Tag Manager for the life of me, I ended up taking the sample code they provide in their documentation and editing it to work for my site. This actually worked for a week with Pinterest saying the tag was healthy and that the events were firing properly. Then yesterday it went back to saying the tag is unhealthy with issues on Page Visit (product IDs), Add To Cart (product IDs), and Checkout (product IDs, Value, and Currency). I'm a novice at best when it comes to JavaScript, so I'm sure I did something wrong. For example, I just listed all of the product IDs in an array for each event, which I'm sure is wrong. I also put things like {orderGrandTotal} for value and left order_quantity at 1. Long story short, I don't know what Pinterest wants exactly, and I don't know how to do it. All I would really need is a code sample or something to follow with the proper syntax where I can pop in the pertinent information. I also don't know if I'm supposed to do anything special for the img section of each event, since it also includes things like value and order quantity. The last issue is Pinterest is telling me they need a user email for each event and the base code. All I have right now is something that says { em: '{customerEmailAddress}', } in the base code. Not sure if this is even right. Anyway, I know it's a lot to ask, but any help you can provide would be much appreciated. I'm at the point where I'm either going to give up or wait until someone writes a comprehensive article about how to do this. Thanks!
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