Hello,
I have an issue where a client booked into our intermediate class and after some discussion with the client, we decided that they should be in our beginner class that is starting up instead. The client has already paid so I'd like to try and avoid the hassle of cancelling the booking, refunding the money, only for them to rebook into the beginner class and pay again. I'd rather just move them into the new class if that's possible? It keeps telling me that I can't reschedule them because the appointments are part of a series.
Any help would really be appreciated!