Hello
I am also having this problem.
I had a functioning Flodesk popup at one point, and I'm not sure when it stopped working. I have SS's native popups disabled; do we know if there's a conflict? I haven't found mention of one online in a quick search.
I set it up using Flodesk's instructions, and I have the code where it should be on SS, but when I reload my site, there's no popup, and hasn't been for a while. I thought maybe I had turned it off at one point, but there doesn't seem to be an option for that.
My website is www.studioumbralux.com if you want to see. Pop-ups are meant to load on the Home page. I have a Squarespace business plan (pre-update), from 2021.
Any help would be greatly appreciated!
Here's my code (Fd is at the end). Perhaps I've installed it wrong?
<!-- Facebook Pixel Code -->
<script>
!function(f,b,e,v,n,t,s)
{if(f.fbq)return;n=f.fbq=function(){n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};
if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';
n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];
s.parentNode.insertBefore(t,s)}(window, document,'script',
'https://connect.facebook.net/en_US/fbevents.js');
fbq('init', '171242645205849');
fbq('track', 'PageView');
</script>
<noscript><img height="1" width="1" style="display:none"
src="https://www.facebook.com/tr?id=171242645205849&ev=PageView&noscript=1"
/></noscript>
<!-- End Facebook Pixel Code -->
<meta name="google-site-verification" content="ut5lK0KD7Bl_ADaD0CF719r3IDpbfxQAJRRLYzvhzo8" />
<script>
(function(w, d, t, h, s, n) {
w.FlodeskObject = n;
var fn = function() {
(w[n].q = w[n].q || []).push(arguments);
};
w[n] = w[n] || fn;
var f = d.getElementsByTagName(t)[0];
var v = '?v=' + Math.floor(new Date().getTime() / (120 * 1000)) * 60;
var sm = d.createElement(t);
sm.async = true;
sm.type = 'module';
sm.src = h + s + '.mjs' + v;
f.parentNode.insertBefore(sm, f);
var sn = d.createElement(t);
sn.async = true;
sn.noModule = true;
sn.src = h + s + '.js' + v;
f.parentNode.insertBefore(sn, f);
})(window, document, 'script', 'https://assets.flodesk.com', '/universal', 'fd');
</script>
<script>
window.fd('form', {
formId: '613bbf0d7accb4c021020549'
});
</script>