otjones

On 1/30/2022 at 2:41 PM, paul2009 said:

If emails you are manually sending from your gmail account are going straight to the recipients' spam folders then this is unlikely to be a Squarespace issue and therefore not something we can address here. It is likely that one of the following is wrong:

• Emails from your email address have been marked (by previous recipients).
• The content of your emails is interpreted as "spammy" by spam filters. You can check the spammyness of your emails by sending a typical email to mail tester. 
• Your email settings are incorrect, for example DKIM and SPF. These electronic signatures are used to help prevent spoofing, phishing or impersonation. When recipients receive your emails, their spam filters automatically poke your domain settings to see if those signatures are not forged.

For more information about this, see Google's support category: Help prevent spoofing, phishing, and spam.

Thanks for this, that's really helpful. 

Site URL: https://katwallacept.co.uk

Afternoon all,

I'm having a problem with a clients Gmail email. It's working fine and has been for over a year now but it continuously sends emails to recipients junk files. I'm currently trying to authenticate the domain though the Google Admin site for the account but it doesn't seem to be getting anywhere. 

Any suggestions would be greatly appreciated. 

Thanks 

Hi @tuanphan & @RyanDejaegher I'm trying to do the same however effect as you shared the code for in this thread earlier in the year but it won't work for my site, Specifically, I want it on the homepage found here https://www.marie-blanche.co.uk

Any advice would be great. Currently I'm getting nothing when inputing the code.

Thanks