SqPie
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Donor information not being captured after successful donation
in Commerce
Posted
I have a donation block on my site that allows visitors to donate. In the past week, I have received 3 separate emails indicating that a donation was made, but the information from those donations is not showing up in my account on the Donations page. The payments are also not showing up in either my PayPal account of my bank account connected to Stripe. It is not set to test mode. And I have other sales through the Commerce page that ARE working. Any thoughts?