HaloHealth

Our website is https://www.halohealth.ca/ So i should rephrase - They basically switched from our paid service to the free service, but now want to rejoin the paid service again. They still have an active account, its just for the free version. My question is how they would go about re-establishing their paid subscription

Thanks Paul. But how do i get them to reactivate their paid membership? When they log in, are there account settings where they have an option to reactivate their paid membership?

Hello, On my website, our members pay a quarterly subscription fee. Some customers were offered a free trial. After one member's free trial, he canceled his paid membership and maintained his free membership (which includes less features than the paid). He now wants to rejoin the full paid membership. How do I instruct him about doing this so that he does not have to start from scratch? We have all of his information saved from when he initially signed up. Thanks in advance!