Libertie
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Posts posted by Libertie
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Site URL: https://blazingshuttles.com
Our SquareSpace account is not sending sales tax or shipping to PayPal. Everything looks fine in our account, but when we view the transactions in PayPal they are recorded as a lump sum with no way to differentiate between product, shipping, and tax.
For example in the attached screenshot you can see that SquareSpace correctly adds $11.48 in tax to a $164 sale with $7.50 in shipping. But when we view the same transaction at PayPal.com, we see only a single number $182.98. This is causing significant problems for us because we rely on accurate PayPal data being imported into QuickBooks.
Any way to fix this behavior without routing everything through a third party service? 😩
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I have the same problem with PayPal.
For example, SquareSpace adds $11.48 in tax to a $164 sale with $7.50 in shipping. But when the transaction is submitted to PayPal, I see only a single number $182.98 with no way of differentiating between product, shipping, and tax. I then have to manually break out tax on every transaction after it is imported into QuickBooks. 😭
Would love to hear if anyone has found a solution that doesn't involve adding third party services.
Sales Tax + Shipping Not Being Sent to PayPal
in Commerce
Posted
Thanks for the reply, @paul2009! The extension you shared looks good but it would duplicate information already coming to QuickBooks from PayPal (we accept PayPal payments from other sources).
Is there some way to file a bug report or request that Squarespace update their integration? This seems like it would be an issue for a lot of users.