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Shirshendu

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  1. Hi, Problem Statement - I faced the same issue and resolved it. I think the issue is that Ezoic is incompatible with Squarespace Forms. I have provided the reason below as per my understanding. The resolution is to switch to another email/forms service provider like Mailchimp. The price is almost the same as Squarespace Email Campaign service. But even after switching to Mailchimp, I faced the same problem if I used Squarespace native forms (with Mailchimp connected at the back end as the storage) or even using embeddable Mailchimp forms on Squarespace website pages. The reason is the same as I've mentioned below. Root Cause - I think if there is data entered through a form on a Squarespace website page (whether it is Squarespace native forms with Mailchimp connected at the back end as storage or embeddable forms from Mailchimp on Squarespace website pages), probably Squarespace routes the entered data to Mailchimp email list via its own namespace servers which conflicts with Ezoic proxy (as the site in the Ezoic version is no more pointing to the Squarespace namespace servers). In my opinion that is the root cause of Ezoic and Squarespace Forms incompatibility. Resolution - I tried several options based on my knowledge and technical skills. Finally, I've got it to work by using separate Mailchimp form pages instead of using Squarespace native forms (with Mailchimp connected at the back end as the storage) or embeddable Mailchimp forms on Squarespace website pages. Moral of the story, the forms should not be embedded on a Squarespace url but redirected to a separate Mailchimp url. I would request you to add this as a resolution in your knowledge base since I see it is a common problem many Squarespace users are facing and even Squarespace is not able to solve it.
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