I am an online retailer but would like to offer my customers the ability to schedule a local pickup. I have made arrangements with a local business to handle the fulfilment of my products after the sale is made online. The problem I am running into is with sales tax. My understanding is that since the product is being picked up within the state I have a nexus, I am required to collect and remit sales tax. However, on Squarespace when the "Pickup" option is selected it generates the sales tax from the buyer's billing address zip code. For a local pickup it should be charging any buyer sales tax regardless as the fulfilment is being made within the state my business has a nexus. I spoke with one of the agents on chat and was informed there is no way to change this directly through the website. This issue makes the local pickup essentially useless since there is no way to collect tax from any customer with an out of state billing zip code. Does anyone know of a workaround for this?
I appreciate any help!
