Jump to content

suesskanal

Circle Member
  • Posts

    2
  • Joined

  • Last visited

suesskanal's Achievements

Level 1

Level 1 (1/20)

0

Reputation

  1. Site URL: https://www.bar-helmut.de Hi there, i have encountered an interesting bug last week. I had created a default Event page a few days ago (not public yet). When checking on it a few days later, the Icon in the Page menu had changed to a Shop icon instead of the default event icon: Furthermore the individual Event records are now all marked as "sold out" in the frontend, since they now seem to be handled as Shop products. They do NOT appear in the Backend E-Commerce inventory though! When I go ahead and try to edit these individual records of my events-page, I am confronted with a new type of Backend editor that I have not seen before (and btw also does not seem to work without problems): When editing one of these event records, this new event editor pops up, which displays the same settings as the classic event editor I was used to: Also the detail page of each individual Event looks different in the frontend – there they look like Shop products again, including the inventory status (sold out) and an "add to cart"-button, which does not work either. Has anybody else encountered the same issue? It seems as if events got mixed up with E-commerce products. I have already gone through the latest release notes, there is no mention of the event and/or product editor being updated. Since there is no option to change the Page type back to "events" (at least as far as I know), I will probably have to go ahead and create a new Event page with new records manually.
  2. Hi there, we are about to launch a similar shop. We use Squarespace E-Commerce to do so, and add our tickets for events as Service Products. This allows us to set a numerical limit in the inventory (as opposed to "Digital Products") and use the standard E-Commerce payment process via PayPal and stripe. The only downside is that we cannot send automated E-Tickets (e.g. as PDF) per mail to the user. For us the default mail notifications are sufficient to inform the user about their order; ticket validation on site happens via name/mail and order number. You do have to check your country's law on shop guidelines, privacy policy and necessity for invoices of course. I hope this can help to get you started. If you have any questions, feel free to reply. If your customer needs a WooCommerce integration though, I unfortunately have no experience with that. Best regards Julian
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.