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Olle3000

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  1. Hi, Thanks for the suggestion, Yes, I have the same problem on Chrome and Edge on windows, and on chrome on Android.
  2. Hi, Thanks for your reply, I am aware of the compression / resizing, it has never been a problem before. The images that are blurry (again maybe 30-50% of them) are blurry enough that you would undoubtably notice it regardless if you've seen them before or not, if this bug is present when viewing on your device. However, when rightclicking a blurry low res image and opening it in a new tab, it's crispy / high res. This is a bug that loads a lower than usual resolution of the images in lightboxes. As far as I understand, squarespace creates about 6-7 different resolutions of the images we upload, and serve the appropriate resolution to us based on the amount of pixels available for each display /monitor / frame. This is what's currently bugged: it's choosing a lower resolution version than what is appropriate for some images.
  3. Hi, Ok, well they don't on the 3 different computers I have tried. I thought this was exclusive to desktop but as of right now some images look crappy on my phone too. The template is Carson, yes.
  4. Site URL: https://www.oevis.se/exterior Hi, Many of the images on my website (and also several other squarespace websites I have visited recently) have blurry / low res images when you open them in lightbox. On my website it also applies to the thumbnails in the gallery block. This problem only seems to apply to gallery blocks and not galleries, but the lightbox issue affects both. It does not apply to all images, but 30-50%. These are all images uploaded in high resolution that have always loaded perfectly fine before, so there's no fault on my end. Please do not suggest that I try resizing and re-uploading anything as these images used to load perfectly, and as I already tried that. This issue has been present on 3 different computers from where I have accessed my website. I have contacted squarespace support, but unless more people acknowledge this problem, I doubt they will solve it. Go to your own website and see for yourselves.
  5. There's no need to provide any examples, there are already 1000 threads on this forum / reddit and elsewhere on this bug that makes it so that background videos on splashpages on templates like Carson (and other templates) play in a very blurry state, likely 144p or something along those lines for the first 6 seconds for no reason. Most users having this problem with their websites (including myself) pay for a Vimeo plus subscription to be able to have smooth high res playback, unfortunately squarespace isn't allowing embed code, only an url. The same video always plays immediately and in the desired resolution when viewed on Vimeo, so this is clearly a squarespace problem. I am not creating this thread because I expect any solutions from other users, as there are no solutions. This post is purely to put some more pressure on squarespace. This is a bug that has been present for years now, FIX IT.
  6. The link that you receive when clicking "share" on Vimeo contains no information on resolution. You changing from auto to 2K locally does not make a difference. Unfortunately, this trick doesn't work..
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