Hey!
I run a "made to order" clothing brand where customers essentially pre-order items from my e-comm store. I'd love to find a way to update them on the progress of their orders. I've thought about email notifications and this is my back-up solution. But I'm wondering if it's possible to create an online portal where they could see a "tracker" for their order progress? I would likely update a data source that would link to this tracker?
E.g.
(o) FABRIC ORDERED (o) FABRIC IS BEING CUT (o) GARMENT IS BEING SEWN etc etc.
Alternatively, does anyone know of a way to display custom order statuses in the customer account area, and how I would manage this?
Thanks so much in advance!